Shaaf Khaatim F. McGlown
Raleigh
Summary
Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager & Volunteer Coordinator
Habitat for Humanity
07.2020 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and financial reports.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored community service volunteers and staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated large-scale events involving teams of volunteers, resulting in successful community outreach initiatives.
- Assisted with hiring, training and mentoring new staff members.
Restore Sales Associate
Habitat for Humanity
09.2019 - 07.2020
- Maintained and organized store operations and developed an engaging shopping experience
- Ensured products met or exceeded Habitat For Humanity expectations
- Maintained clean and organized sales floor to enhance store appearance.
- Overseeing of Restore volunteers and creation of tasks and objectives
- Excelled at gathering feedback while communicating needed adjustments to management and staff
- Leading volunteer orientation and providing critical knowledge of Habitat for Humanity and functionality
Education
Bachelor of Science - Business Management, Minor in Accounting
Shaw University
Raleigh, NC05.2018
Skills
- Customer service & engagement
- Multitasking and organization
- Critical thinking
- Team collaboration and leader
- Highly detail-oriented
- Documentation and reporting
- Project management
Accomplishments
- Processed weekly payroll in Paycor and maintained employee time records including edits, corrections, and adjustments.
- Supervised multiple groups of volunteers and coordinated assignments based on department needs and volunteers skills.
- Produced year-end reports to understand volunteer program achievements and opportunities for improvement.
- Supervised team of 4 staff members.
Timeline
Assistant Store Manager & Volunteer Coordinator
Habitat for Humanity
07.2020 - Current
Restore Sales Associate
Habitat for Humanity
09.2019 - 07.2020
Bachelor of Science - Business Management, Minor in Accounting
Shaw University
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