Matthew Madarasz
Denver
Summary
Dedicated professional in management and non-management roles with strong customer service and teamwork skills in fast-paced environments. Proven ability to enhance the customer experience with proficient customer service, menu knowledge, and conflict resolution skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Jimmy John's LLC
2026.01 - Current
- Provided exceptional customer service, resolving issues and ensuring satisfaction during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
Food Delivery Driver
Jimmy John's LLC
2025.08 - 2026.01
- Managed customer interactions professionally, addressing inquiries and resolving issues swiftly.
- Followed safety protocols while handling food items to prevent contamination or damage.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Delivery Driver
Domino's Pizza
2024.06 - 2024.08
- Delivered pizzas efficiently to customers, ensuring timely and accurate orders.
- Maintained vehicle cleanliness and functionality, adhering to safety regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized GPS systems to optimize delivery routes for increased efficiency.
Food Runner
Local Restaurant & Bar
2022.07 - 2023.01
- Delivered food and beverages promptly to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Communicated effectively with servers to coordinate orders and minimize wait times.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Associate of Arts - Liberal Arts
Gaston College
Dallas, NC2026-08
High School Diploma -
East Lincoln High School
Denver, NC2023-05
Skills
- Customer service
- Team leadership
- Menu knowledge
- Problem-solving
- Conflict resolution
- Staff development
Accomplishments
- ServSafe Certified
- Completed Jimmy John's MIT program
Timeline
Assistant Manager
Jimmy John's LLC
2026.01 - Current
Food Delivery Driver
Jimmy John's LLC
2025.08 - 2026.01
Delivery Driver
Domino's Pizza
2024.06 - 2024.08
Food Runner
Local Restaurant & Bar
2022.07 - 2023.01
Associate of Arts - Liberal Arts
Gaston College
High School Diploma -
East Lincoln High School