Setina Lendo
Mount Olive
Summary
Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deli Associate
Piggly Wiggly
08.2023 - 09.2024
- Maintained cleanliness of deli area, including counters, shelves, display cases, and equipment
- Developed relationships with customers to encourage repeat sales
- Worked closely with team members to maintain efficient workflow during peak hours
- Performed necessary opening and closing duties such as cleaning surfaces, organizing supplies
- Assisted in the training of new employees on deli operations and procedures
Receptionist
Gensis healthcare
01.2023 - 08.2023
- Greeted visitors warmly and ensured they had a positive experience
- Answered phones professionally in accordance with organizational protocols
- Handled cash and credit card payments with accuracy
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Assisted with administrative tasks such as filing documents, copying materials
- Provided superior customer service by responding to inquiries in an efficient and friendly manner
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Checked visitors in and directed or escorted to appropriate departments and personnel
Culinary Specialist
united states navy
01.2021 - 09.2022
- Maintained inventory records of food items and supplies to replenish as needed
- Utilized customer feedback to adjust recipes and improve overall quality of food served
- Created innovative menu options that incorporated seasonal ingredients into traditional dishes
- Assisted in training new staff members on proper cooking techniques and procedures
- Trained and supervised kitchen staff to assist with performing tasks properly
Education
Certification - medical billing and coding
Career Step
10.2024
Skills
- Critical Thinking
- Cash Drawer Management
- Patient Relations
- Hospitality service expertise
- Point of Sale proficiency
- Quality Control
- Time management abilities
- Adaptability
- Team Player
- Telephone skills
- Data entry
- Greeting and seating clients
Certification
- Microsoft office specialist
- Microsoft excel specialist
Timeline
Deli Associate
Piggly Wiggly
08.2023 - 09.2024
Receptionist
Gensis healthcare
01.2023 - 08.2023
Culinary Specialist
united states navy
01.2021 - 09.2022
Certification - medical billing and coding
Career Step
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