Seth Scott
West Jefferson
Summary
Dynamic Store Manager and Lead Graphic Designer at Ashe Ship and Print, adept at enhancing customer relations and driving sales through effective team leadership and innovative graphic design. Proven expertise in inventory control and cash management, consistently achieving operational excellence while mentoring staff to deliver exceptional service.
Overview
2026
2026
years of professional experience
Work History
Store Manager and Lead Graphic Designer
Ashe Ship and Print
03.2023 - Current
- Assisted in daily store operations, ensuring adherence to company policies and customer service standards.
- Supported inventory management by organizing stock and conducting regular audits for accuracy.
- Engaged with customers to resolve inquiries and enhance overall shopping experience.
- Collaborated with team members to maintain cleanliness and organization throughout the store environment.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Developed visually engaging graphics for digital and print media to enhance brand presence.
- Utilized Adobe Creative Suite to create high-quality designs that met client specifications.
- Presented design concepts to clients, effectively communicating creative ideas and rationale.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Operated and maintained printing press equipment to ensure optimal performance and quality output.
- Set up print jobs, adjusting settings for color, registration, and paper type to meet specifications.
Freelance Copywriter and Editor
McMickle Marketing & Sales
04.2021 - 03.2023
- Developed compelling marketing copy for various platforms, enhancing brand voice and engagement.
- Conducted thorough research to ensure accuracy and relevance of content produced.
- Mentored junior copywriters, providing feedback on writing style and project execution.
- Streamlined editing processes, increasing efficiency while maintaining high-quality standards.
- Designed and implemented comprehensive content calendars to ensure timely delivery of materials.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
- Supported SEO initiatives through strategic keyword incorporation in web content, driving organic traffic growth.
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Optimized social media presence by creating share-worthy content that encouraged organic reach and audience engagement.
Lawn & Garden Department Manager
Lowe's Home Improvement
02.2018 - 03.2021
- Managed daily operations of lawn and garden department, ensuring optimal inventory levels and product availability.
- Trained and mentored team members on customer service best practices and product knowledge.
- Implemented seasonal merchandising strategies to enhance visual appeal and drive sales performance.
- Analyzed sales data to identify trends, adjust inventory, and optimize product assortment.
- Managed and scheduled a district support team of 8 associates, traveling to different store locations to execute floor resets and reorganizations, contributing to improved merchandising standards and store readiness.
Early Customer Service Roles
Various
2014 - 2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked in fast-paced food service and restaurant settings.
- Gained experience in customer service, teamwork, and time management.
Education
Associate of Arts -
Wilkes Community College
Wilkesboro, NC06-2021
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Team leadership and coaching
- Cash management
- Shift scheduling
Timeline
Store Manager and Lead Graphic Designer
Ashe Ship and Print
03.2023 - Current
Freelance Copywriter and Editor
McMickle Marketing & Sales
04.2021 - 03.2023
Lawn & Garden Department Manager
Lowe's Home Improvement
02.2018 - 03.2021
Early Customer Service Roles
Various
2014 - 2018
Associate of Arts -
Wilkes Community College