Seressa Carter
Elon
Summary
Human Resources professional with experience in recruitment and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in conflict resolution, and policy implementation. Known for reliability and effective communication.
Overview
10
10
years of professional experience
Work History
Human Resources Generalist
Aramark
12.2022 - Current
- Developed and implemented employee onboarding programs to enhance engagement and retention.
- Managed recruitment processes, collaborating with departments to identify staffing needs and talent acquisition strategies.
- Facilitated training sessions on workplace policies, promoting a culture of continuous learning and improvement.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Implemented and supervised orientation procedures for new hires.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Developed and monitored employee recognition programs.
Manager
Sodexo Healthcare
02.2018 - 07.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited, hired and trained over 25 employees to fill open positions and meet the job requirements.
- Conducted quality, timely performance feedback and performance appraisals.
- Maintained contact with clients and assisted in developing procedures to identify and track value-added services.
- Hired and onboarded team members to meet immediate and expected demand.
- Created company handbook and Standard Of work's to document corporate policies and procedures.
- Tracked and replenished inventory to maintain par levels.
- Planned daily operational strategies, including delivery routing and team workflows.
Administrative Assistant
Sodexo Healthcare - Portable Equipment
02.2016 - 02.2018
- Leading a staff of fifteen employees
- Communicating with hospital’s leaders
- Creating the Monthly Schedules
- Maintaining all supplies for two locations
- Verifying budget and monthly charges
- Inventoried and ordered supplies for office.
- Maintained accurate department and customer records.
- Composed correspondence, reports and meeting notes.
- Monitored office equipment.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Compiled and produced presentations as directed by leadership team.
- Provided secretarial and office management support while building cooperative working relationships.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Coordinated appointments, meetings and conferences.
Procurement Administrative Assistant
Guilford Child Development
06.2015 - 02.2016
- Entering Data
- Creating orders
- Verifying Inventory
- Working extensively in Microsoft Office
Education
Associate Degree - Business Administration / Human Resources Management
Guilford Technical Community College
Greensboro, NC05.2020
Bachelor of Science -
North Carolina A&T State University
Greensboro, NC12-2026
Skills
- Microsoft Office Suite
- Multitasking and Time / Schedule Management
- Data Entry Documentation
- Report Preparation
- Strong Organizational Skills
- Judgment and Decision Making
- Timeline Planning and Management
- Goal Setting
- Customer Service
- Planning and Implementation
- Policy Development and Enforcement
- Team Leadership and Employee Motivation
- Staff Training and Scheduling
- Recruitment, Hiring, and Onboarding
- Problem-Solving and Task Prioritization
- HR policies implementation
- Exit interviews
- Employee file management
- Termination procedures
- Onboarding processes
- Staff training/development
Timeline
Human Resources Generalist
Aramark
12.2022 - Current
Manager
Sodexo Healthcare
02.2018 - 07.2022
Administrative Assistant
Sodexo Healthcare - Portable Equipment
02.2016 - 02.2018
Procurement Administrative Assistant
Guilford Child Development
06.2015 - 02.2016
Associate Degree - Business Administration / Human Resources Management
Guilford Technical Community College
Bachelor of Science -
North Carolina A&T State University
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