Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Serenity Smith

Concord

Summary

I would love to continue my professional growth. I am an advanced high school student with excellent organizational skills. I am seeking to implement my great customer service skills, and I am willing to become a team leader.

Customer-oriented and safety-conscious individual with experience in operating amusement park rides. Highly skilled and reliable ride operator, with a proven track record of providing exceptional guest service. Energetic and enthusiastic team player with a passion for delivering fun, memorable experiences to park visitors. Detail-oriented and responsible individual with a strong focus on maintenance and safety protocols in ride operation.

Overview

1
1
year of professional experience

Work History

Dining Service Assistant

Davidson College
Concord
08.2025 - Current
  • Assisted in food preparation and presentation for dining services.
  • Maintained cleanliness and organization of dining areas and equipment.
  • Provided excellent customer service to students and staff during meals.
  • Supported team members in daily dining operations and special events.
  • Ensured compliance with health and safety regulations in food handling.
  • Managed inventory of supplies and reported shortages to supervisors.
  • Collaborated with kitchen staff to streamline meal service processes.
  • Assisted cooks with prepping ingredients for use in various dishes being served to customers throughout the day and evening hours.

Recreational Facility

Cabarrus County GOV
Concord
03.2025 - 09.2025
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Open and close the small stores we run in the park.

Ride Operator

Carowinds
Charlotte
04.2024 - 09.2025
  • Operated various rides at the amusement park, ensuring guest safety and enjoyment.
  • Managed ride operations, including starting and stopping rides as needed.
  • Provided excellent customer service to guests while operating rides.
  • Performed routine maintenance checks on rides to ensure proper functionality.
  • Trained new ride operators on safety protocols and operational procedures.
  • Collaborated with team members to efficiently operate rides during busy times.
  • Maintained a clean and organized ride area for guests enjoyment.
  • Resolved guest concerns and complaints in a professional and timely manner.

Retail Associate

Yankee Candle
Concord
10.2024 - 12.2024
  • Assisted customers with product selection and inquiries.
  • Organized and restocked merchandise on sales floor.
  • Processed cash and credit transactions accurately.
  • Maintained cleanliness and orderliness of store displays.
  • Collaborated with team to achieve daily sales goals.
  • Handled customer complaints and provided effective solutions.
  • Operated cash register to process payments from customers.

Education

Associate of Arts - Interior Design

Central Piedmont Community College
Charlotte, NC
05-2027

High School Diploma -

Central Cabarrus High School
Concord, NC
05-2025

Skills

  • Customer service
  • Team collaboration
  • Interior design principles
  • Time management
  • Inventory management
  • Effective communication
  • Strong teamwork
  • Food presentation
  • Food safety
  • Order taking
  • Safety regulations
  • Attention to detail
  • Communication
  • Teamwork
  • Project management
  • Problem resolution
  • Cash handling
  • Order processing

Awards

Thumbs up pin award received

Timeline

Dining Service Assistant

Davidson College
08.2025 - Current

Recreational Facility

Cabarrus County GOV
03.2025 - 09.2025

Retail Associate

Yankee Candle
10.2024 - 12.2024

Ride Operator

Carowinds
04.2024 - 09.2025

Associate of Arts - Interior Design

Central Piedmont Community College

High School Diploma -

Central Cabarrus High School

Similar Profiles

CREATE PROFILE
Serenity Smith