Serenity Robinson
Winston-Salem
Summary
Offering strong communication skills and adaptability to new environments. Brings quick learning ability and attention to detail essential for mastering reservation systems and customer service protocols. Ready to use and develop customer service and organizational skills in any desired role.
Overview
3
3
years of professional experience
Work History
Sales Associate
Forever 21
06.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Team Member
Fuzzy Peach Frozen Yogurt Bar
10.2021 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Greeted customers at counter to fulfill requests and answer questions.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Made food according to standard recipes with requested changes for customer satisfaction.
School Nanny
Nanny Services
01.2024 - 05.2024
- Organized transportation to/from school events or extracurricular activities as needed for busy households.
- Supported the emotional well-being of children through active listening and compassionate communication.
- Developed strong relationships with families based on trust, open communication, and mutual respect.
- Collaborated with parents to develop effective strategies for managing behavioral issues or challenges.
- Contributed to a strong sense of family unity by fostering a respectful and caring atmosphere within the household.
Education
Bachelor of Science - Nursing
Winston-Salem State University
Winston-Salem, NC12-2027
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication
- Excellent people skills
Timeline
School Nanny
Nanny Services
01.2024 - 05.2024
Sales Associate
Forever 21
06.2023 - Current
Team Member
Fuzzy Peach Frozen Yogurt Bar
10.2021 - 06.2024
Bachelor of Science - Nursing
Winston-Salem State University
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