Seren Norton
Waxhaw
Summary
While pursuing my education in construction management and architecture, I am seeking an internship opportunity with a reputable company in the industry. I am a motivated and adaptable individual, always open to new challenges and quick to learn. In past roles, I quickly expanded my responsibilities and contributed to various areas of the company. My goal is to gain hands-on experience while continuing my studies.
Overview
6
6
years of professional experience
Work History
Sale associate
Lowes
- As a sales associate I stock shelves, maintain the sales floor, and assist store patrons with exceptional customer service
- Specifically, in my department I match colors and mix paint
Task associate
Highland lounge
01.2023 - 03.2023
- Maintained cleanliness throughout the club while aiding colleagues with a variety of tasks as needed
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Sales Representative
Mopac, LLC
10.2022 - 01.2023
- Worked as a Sales Representative for Childhelp, dedicating initial office hours to the management training program before traveling to various locations in Austin to set up and engage with potential donors, asking for contributions for the cause
Guest Experience Manager
CAVA
08.2022 - 11.2022
- Obtained experience in all restaurant positions, enabling flexibility to help wherever needed
- Additionally, I supervised operations in the absence of the General Manager and provided leadership to team members
Server
The wave on Lake Conroe
02.2022 - 08.2022
- Delivered attentive service to guests, ensuring their needs were fulfilled and fostering a positive dining experience
Temporary Sales Associate
TJ Maxx
11.2021 - 01.2022
- Responsible for stocking and organizing the store, assisting customers by guiding them to fitting rooms, and providing checkout support at the cash register
Server
Guadalaharry’s
08.2021 - 10.2021
- Welcomed guests upon arrival, provided attentive service, and ensured a positive dining experience throughout their visit
Host/Foodrunner/Restaurant Busser
Café Mezzanotte
08.2020 - 07.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Dog Bather
Fancy Pawz
07.2017 - 07.2021
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Education
Dual Degree - Construction Management, Architectural Technology
CENTRAL PIEDMONT COMMUNITY COLLEGE
01.2025 - Current
Certification
Interplay Learning Academy
Residential Construction Skills
- Customer service
- Problem solving
- Team leadership
- Communication Skills
- Office 365
- Interpersonal skills
- Safety awareness
- Attention to detail
- Critical thinking
Timeline
Dual Degree - Construction Management, Architectural Technology
CENTRAL PIEDMONT COMMUNITY COLLEGE
01.2025 - Current
Task associate
Highland lounge
01.2023 - 03.2023
Sales Representative
Mopac, LLC
10.2022 - 01.2023
Guest Experience Manager
CAVA
08.2022 - 11.2022
Server
The wave on Lake Conroe
02.2022 - 08.2022
Temporary Sales Associate
TJ Maxx
11.2021 - 01.2022
Server
Guadalaharry’s
08.2021 - 10.2021
Host/Foodrunner/Restaurant Busser
Café Mezzanotte
08.2020 - 07.2021
Dog Bather
Fancy Pawz
07.2017 - 07.2021
Sale associate
Lowes
Certification
Interplay Learning Academy
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