Sequoya Grant
Charlotte
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Creates a positive, results-driven environment.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Marco's Pizza
11.2021 - Current
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained new staff on operational procedures and company standards.
- Created employee schedules, optimizing labor costs while maintaining service levels.
- Resolved customer complaints promptly, improving overall guest experience and retention rates.
- Implemented promotional strategies to enhance sales and customer engagement initiatives.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC05-2025
Skills
- Customer service and engagement
- Problem-solving
- Staff supervision
- Store operations
- Team management
- Hiring and training
Timeline
Assistant Store Manager
Marco's Pizza
11.2021 - Current
Bachelor of Science - Psychology
University of North Carolina At Charlotte