Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sequoia Tennie

Winston Salem

Summary

Dynamic retail professional with a proven track record at Food Lion, excelling in customer service and time management. Recognized for enhancing pricing accuracy and fostering vendor relationships. Adept at multitasking and maintaining organized environments, ensuring a seamless shopping experience while demonstrating strong teamwork and attention to detail.

Overview

2023
2023
years of professional experience

Work History

Hanger

Goodwill
  • Managed multiple projects simultaneously, ensuring timely completion of all hanger-related tasks.
  • Processing clothes separating good items from bad hanging 100 piece of clothing a hour making sure sales floor is organized.

Retail Pricing Coordinator

Food Lion
07.2019 - 04.2022
  • Maintained an organized work environment, ensuring efficient access to relevant documents and information.
  • Developed positive relationships with vendors, negotiating favorable terms for product acquisition and timely deliveries.
  • Ensured compliance with company policies, local regulations, and ethical standards relating to retail pricing practices.
  • Monitored industry trends, staying informed about new developments in retail pricing strategies and technologies.
  • Contributed to a seamless shopping experience by efficiently resolving any price-related issues at the point of sale.
  • Improved pricing accuracy by consistently monitoring and updating retail prices.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Customer Service Assistant

Food Lion
10.2018 - 04.2020
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Managed customer complaints effectively, offering solutions that exceeded expectations.
  • Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
  • Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
  • Trained new employees on company procedures, products, and best practices in customer service.

Cashier

PDQ Restaurant
07.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Food Lion
09.2014 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Empire Beauty School
Winston-Salem, NC

Carver High School
Winston-Salem, NC
2012

Skills

    Teamwork

    Adaptability

    Customer service

    Time management

    Attention to detail

Timeline

Retail Pricing Coordinator

Food Lion
07.2019 - 04.2022

Cashier

PDQ Restaurant
07.2019 - 01.2020

Customer Service Assistant

Food Lion
10.2018 - 04.2020

Cashier

Food Lion
09.2014 - 04.2017

Hanger

Goodwill

Empire Beauty School

Carver High School

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Sequoia Tennie