Selene Roach
Southern Pines
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Stirrup Pizza Pallor
02.2024 - 05.2026
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Trained new staff members on proper customer service and hospitality policies.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Education
Psychology
Monterey Peninsula Community College
Monterey, CAHigh School Diploma -
Carmel Valley High
Carmel Valley, CA05-2023
Skills
- Item recommendation
- Prep work
- Housekeeping
- Safe alcohol service
- Guest relations
- Multitasking
- Problem-solving skills
- Effective communication
- Time management abilities
- Serve guests
Timeline
Hospitality Worker
Stirrup Pizza Pallor
02.2024 - 05.2026
Psychology
Monterey Peninsula Community College
High School Diploma -
Carmel Valley High