Selena Velasquez
Jamestown
Summary
Accomplished bartender with a proven track record at Buffalo Wild Wings, adept in mixology and offering exceptional customer service. Skilled in managing high-volume events and training staff, enhancing guest satisfaction through professional service standards. Demonstrates strong multitasking abilities and a responsible approach to alcohol service, contributing to a safe and welcoming bar environment.
Overview
11
11
years of professional experience
Work History
Bartender
Greensboro Coliseum
01.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Buffalo Wild Wings
06.2014 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Limelight Nightclub
08.2020 - 01.2025
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
High School Diploma -
Ragsdale High School
Jamestown, NC06.2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Cash register operation
- Alcohol awareness
- Sales expertise
- Maintaining a clean bar
- Mixology
- Hospitality and guest service
Timeline
Bartender
Limelight Nightclub
08.2020 - 01.2025
Bartender
Greensboro Coliseum
01.2019 - Current
Bartender
Buffalo Wild Wings
06.2014 - Current
High School Diploma -
Ragsdale High School
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