Selena Jackson
LELAND
Summary
Experienced in supervising and supporting housekeeping personnel to enhance service quality and operational performance. Responsibilities included training staff in housekeeping operations, ensuring compliance with cleanliness standards, and conducting thorough inspections of guest rooms and common areas. Demonstrated ability to manage supply inventory, coordinate department activities, and implement sanitation protocols effectively. Proven track record in staff evaluations and performance improvements, contributing to overall team efficiency.
Overview
5
5
years of professional experience
1987
1987
years of post-secondary education
Work History
Housekeeping Supervisor
Apache Camping Center
Myrtle Beach
04.2021 - Current
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Education
Loris High School
Loris, SCSkills
- Staff evaluations
- Housekeeping
- Ordering cleaning supplies
- Performance improvements
- Customer service
- Team performance management
- Staff scheduling
- Guest relations
- Chemical handling
- Workload prioritization
- Department coordination
- Dusting furniture
- Supply inventory management
- Waste disposal
- Sanitation standards
- Room occupancy verification
- Employee engagement
- Cleaning bathrooms
- Staff motivation
- Window cleaning
- Performance evaluation
- Team building
- Safety training administration
- Cleaning techniques
- Room inspection
- Maintenance coordination
- Folding clean laundry
- Sorting and washing laundry
- Training and mentoring
- Cleaning and sanitation
Timeline
Housekeeping Supervisor
Apache Camping Center
04.2021 - Current
Loris High School