Experienced with developing and implementing engaging activities to enrich residents' lives. Utilizes creative approaches to promote social interaction and emotional well-being. Knowledge of effective communication and organizational strategies to ensure successful program execution.
Overview
7
7
years of professional experience
Work History
Life Enrichment Assistant
Woodbury Wellness Center/Stonebridge Assisted Living
Hampstead, NC
12.2023 - Current
Actively implements Life Enrichment programs as planned and assigned to meet the functional levels, needs and interests of each resident while encouraging an atmosphere of socialization.
Assists residents to and from Life Enrichment programs as scheduled.
Completes appropriate records indicating residents attendance and participation in individual and group activities in a timely basis.
Completes assessments to determine activity interest among new and current residents
Assists residents in physical activities such as wheelchair workouts, and stretches
Supports resident's individual needs, and preferences, customary routines, concerns and choices.
Take care of facility pets
Decorates facility for upcoming holidays and events
Maintains facilitiy garden stability during warmer weather
Dietary Aide/Cook
Arbor Landing at Hampstead
Hampstead, NC
04.2023 - 12.2023
Ensured consistency and quality in menu item preparation by strictly adhering to established recipes.
Conducted regular cleaning operations to maintain facility standards and promote safety.
Oversaw organization and maintenance of storage for dry goods, refrigerated, and frozen foods, ensuring proper dating protocols were followed.
Maintained accurate daily production records and completed all required documentation, reports, and logs as assigned.
Facilitated successful training of new employees, enhancing team productivity. Led dining staff to maintain high service standards during supervisor's absence.
Front Desk Receptionist
Arbor Landing
Hampstead, NC
09.2022 - 04.2023
Welcoming visitors and directing them to the appropriate location.
Answering, screening and forwarding incoming phone calls and scheduling appointments for residents.
Keeping the reception area clean and restocking office supplies
Receiving, sorting and distributing daily mail and deliveries
Assisted in creating employee hiring packets and entering new hire details into the system. Updated employee certifications and recorded completed training courses.
Member Solution Expert II
Marine Federal Credit Union
Jacksonville, NC
12.2019 - 07.2021
Supported members in account management processes, including opening, closing, and servicing loans to enhance customer experience.
Managed filing of disputes to ensure timely resolution and compliance with regulations.
Facilitated online payment processing and resolved technical issues with online banking
Problem-solved and implemented resolutions to maintain high service standards.
Education
Manor College
Jenkintown, PA
12-1999
Animal Sciences
WB Saul High School of Agriculture Sciences
Philadelphia, PA
06-1996
Timeline
Life Enrichment Assistant
Woodbury Wellness Center/Stonebridge Assisted Living