Sekyah Chestnut
Belmont
Overview
2
2
years of professional experience
Work History
Server/ Server Assistant
Outback Steakhouse
02.2023 - Current
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Greeted customers warmly to provide exceptional customer service.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Abbey Advocate
Belmont Abbey College
08.2022 - Current
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Created engaging content to catch attention of potential customers.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Moderated social media accounts for constructive, brand-appropriate communications.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Responded to comments, posts, and questions from various channels.
Recreation Intern
Cramerton Parks
06.2023 - 08.2023
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Responded to public inquiries to provide information about programs and facilities.
- Assisted in preparing recreational materials and supplies for each activity.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
- Collaborated with senior management on new initiatives to build confidence.
- Supported with creating project marketing materials to promote services.
- Facilitated successful completion of projects from concept to launch.
Marketing Intern
Belmont Abbey College
08.2021 - 05.2023
- Created written, video and image content for marketing channels.
- Helped with planning and hosting of marketing events.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
- Collaborated with team members to help expand marketing channels.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Shadowed meetings and observed marketing director to grow professional experience.
Education
Bachelor of Arts - Sport Management
Belmont Abbey College
Belmont, NC05.2024
Skills
- Experienced in all forms of Adobe Creative Cloud
- Sales Expertise
- Content Writing
- Microsoft Office
- Advertising Strategy
- Performance Improvement
- Responsible and Trustworthy
- Teamwork and Collaboration
- Customer Service
- Content Generation
- Public and Media Relations
- Trend Analysis
Timeline
Recreation Intern
Cramerton Parks
06.2023 - 08.2023
Server/ Server Assistant
Outback Steakhouse
02.2023 - Current
Abbey Advocate
Belmont Abbey College
08.2022 - Current
Marketing Intern
Belmont Abbey College
08.2021 - 05.2023
Bachelor of Arts - Sport Management
Belmont Abbey College