Detail-oriented delivery courier skilled in package tracking, delivery compliance, and customer service. Committed to maintaining safety protocols and optimizing routes for efficient operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Courier
PMD Solutions
Wilmington
12.2025 - Current
Delivered packages on time while ensuring compliance with safety protocols.
Maintained precise delivery logs using mobile tracking applications to support efficient operations.
Reported delivery issues promptly according to organizational policies to facilitate resolution.
Followed all safety regulations while operating a motor vehicle on public roads.
Remodeling Crew Member/Fitting Room Attendant
Walmart
Wilmington
01.2024 - 12.2025
Facilitated remodeling projects by efficiently removing old fixtures and materials to enable new installations.
Operated various tools safely to execute remodeling tasks effectively.
Ensured cleanliness and organization of fitting room area and surrounding spaces to enhance customer experience.
Tracked inventory levels of clothing items and communicated restock needs to management to maintain optimal stock availability.
Processed returns by repackaging, tagging and restocking items.
Technical Support Representative
ContinuumGlobal
Goldsboro
03.2022 - 01.2023
Delivered technical assistance to customers via phone and chat, ensuring timely resolution of issues.
Supported customers with technical issues via email, live chat, and telephone, improving response efficiency.
Worked with team members to resolve complex technical inquiries, enhancing overall customer satisfaction.
Specimen Collector
Minerva Genetics/Andor Labs
Wilmington
09.2014 - 06.2019
Prepared specimens for transport, ensuring strict compliance with protocols to maintain sample integrity.
Documented specimen details in laboratory information systems, facilitating accurate tracking and record keeping.
Communicated with patients to explain procedures and address concerns, enhancing patient understanding and comfort.
Maintained inventory of collection supplies and ordered replacements.
Education
Some College (No Degree) - Early Childhood Care And Education
Cape Fear Community College
Wilmington, NC
Skills
Delivery compliance
Route optimization
Package tracking
Safety protocols
Inventory management
Customer service
Certification
Phlebotomy
Timeline
Delivery Courier
PMD Solutions
12.2025 - Current
Remodeling Crew Member/Fitting Room Attendant
Walmart
01.2024 - 12.2025
Technical Support Representative
ContinuumGlobal
03.2022 - 01.2023
Specimen Collector
Minerva Genetics/Andor Labs
09.2014 - 06.2019
Some College (No Degree) - Early Childhood Care And Education