Sean Tilliard
Raleigh
Summary
Sales representative with a strong focus on dispute resolution and installation oversight. Proven track record in managing customer accounts and coordinating multiple projects, enhancing customer satisfaction and service efficiency. Successfully handled over 35 projects simultaneously, ensuring timely and quality delivery. Achieved over $2 million in sales in 2025.
Overview
8
8
years of professional experience
Work History
Sales Representative
Barkley-Jensen Roofing & Restoration
Raleigh
06.2023 - Current
- Managed customer inquiries and provided prompt resolutions to service issues.
- Prepared sales proposals tailored to meet specific client needs and preferences.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Managed customer accounts and ensured timely resolution of inquiries and issues.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
Inventory Manager
Cadillac
Chantilly
04.2018 - 05.2023
- Monitored inventories using computer systems to produce accurate reports.
- Performed regular cycle counts to ensure precision in inventory records.
- Received, checked-in, and stocked merchandise, maintaining store inventory levels.
- Resolved receiving errors related to incorrect quantities or missing items.
- Provided exceptional customer service to enhance guest experiences.
- Collaborated with sales team to optimize vehicle display and accessibility.
- Assisted in organizing and maintaining cleanliness of sales area and stock room.
- Trained new staff on operational procedures and effective customer interaction techniques.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA01-2023
Skills
- Proposal preparation
- Client relationship management
- Communication effectiveness
- Dispute resolution
- Installation supervision
- Project coordination
Timeline
Sales Representative
Barkley-Jensen Roofing & Restoration
06.2023 - Current
Inventory Manager
Cadillac
04.2018 - 05.2023
Associate of Science - Business Administration
Northern Virginia Community College