Dynamic Detention Officer with proven expertise in conflict resolution and inmate supervision at Harnett County Sheriff's Office. Skilled in emergency response and safety inspections, I effectively maintained order and security, ensuring compliance with facility regulations. Recognized for implementing de-escalation techniques, enhancing safety protocols, and fostering a collaborative environment among staff. Dependable detention officer accomplished enforcing institution rules and supervising the daily activities of several inmates. Adept at thoroughly inspecting the premises for contraband and unsanitary conditions, performing specimen collections and processing inmates. Communicative and just with sound knowledge of inmates' rights.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Detention Officer
Harnett County Sheriff's Office
Lillington
11.2022 - Current
Investigated disturbances within the facility and reported findings to supervisors.
Served meals in a timely manner while enforcing mealtime regulations for inmates.
Enforced disciplinary action when appropriate according to established guidelines.
Participated in training sessions designed to improve job performance or learn new techniques.
Patrolled areas within the detention center on foot or by vehicle to monitor security levels.
Supervised inmates during recreational activities, providing guidance when needed.
Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
Conducted regular safety inspections of all equipment used by staff members or inmates.
Monitored inmate behavior to ensure compliance with facility regulations and procedures.
Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
Attended court hearings related to inmates under supervision when requested by supervisors.
Maintained records of incident reports and daily logs to document inmate activity.
Escorted inmates from one area of the detention center to another safely and securely.
Responded quickly and effectively to any medical emergencies that arose within the facility.
Provided support and assistance to fellow officers during emergency situations.
Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
Compiled daily reports summarizing detainee conduct, facility issues, and any security breaches.
Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
Implemented de-escalation techniques to resolve conflicts and maintain order within the facility.
Followed daily routine schedule and took head counts of all inmates in assigned cell block.
Conducted regular security checks of cells and common areas to prevent escapes and contraband entry.
Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
Responded to detainee requests and grievances in a timely and fair manner.
Coordinated with medical staff to ensure detainees received necessary healthcare services.
Performed searches of people, vehicles, mail items and dormitories.
Maintained accurate records of detainee behavior, incidents, and disciplinary actions taken.
Outbound Warehouse Associate
Amazon
Garner
08.2021 - 10.2022
Organized warehouse storage areas and inventory items by product type, size, and quantity.
Assisted with physical inventories as needed and reconciled any discrepancies found during counts.
Attended training sessions as required by management.
Loaded trucks with outgoing shipments in a timely manner.
Operated manual pallet jacks to move materials within the warehouse facility.
Utilized RF scanners to ensure accurate data entry into the Warehouse Management System.
Maintained cleanliness of work area and equipment.
Ensured accuracy of shipments by verifying items against packing lists.
Worked collaboratively with team members to achieve common goals and objectives.
Communicated effectively with supervisors, coworkers, vendors.
Packed orders for shipment according to customer specifications.
Inbound Receiver
Rooms To Go
Dunn
02.2018 - 07.2021
Unloaded, sorted, labeled, and staged product in designated areas.
Performed regular maintenance checks on all material handling equipment used in the warehouse.
Adhered strictly to established quality control standards when accepting deliveries.
Updated inventory databases with newly received items.
Inspected products for damages or defects before stocking shelves.
Accurately received incoming shipments from vendors and carriers.
Automated Logistical Specialist (92A)
United States Army
Fort Carson
07.2012 - 03.2015
Organized storage areas for efficient retrieval of materials.
Developed a system to track all supplies using barcode scanners.
Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
Processed requisitions for equipment, parts, and services through appropriate channels.
Provided technical support to personnel on the use of automated logistics systems.
Assisted in loading and unloading shipments from trucks and other vehicles.
Provided training and guidance to new personnel on automated logistical processes.
Identified discrepancies between actual inventory counts and computer records.
Conducted regular physical inventories to ensure accuracy of records.
Verified accuracy of incoming shipments against purchase orders.
Managed the shipping, receiving process for incoming, outgoing materials.
Coordinated with vendors to order necessary materials as needed.
Utilized various software programs to monitor material status information, develop projections, and generate reports regarding supply activity.
Analyzed inventory trends and forecast future needs based on historical usage patterns.
Ensured that orders were placed in accordance with government regulations and policies.
Performed maintenance checks on vehicles used to transport supplies.
Prepared bills of lading for shipment of supplies.
Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
Promoted safe working conditions by monitoring safety procedures and equipment.
Informed upper management or department heads of items loaded or problems encountered.