Sean Kirby
Sneads Ferry
Summary
Positive and upbeat professional knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Kay Jewelers Outlet
Hilton Head Island
05.2017 - 03.2018
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Specialized in the sale of diamond rings & any other high price item or assisting in the sale of.
Sales Associate
Jared's Galleria of Fine Jewlery
Hilton Head Island
05.2016 - 02.2017
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
- Maintain store & product appearance.
- Demonstrated product features and benefits for customers' needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Operations Manager
Sherwin-Williams Paint Store
Bluffton
06.2002 - 05.2004
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed and implemented operational procedures to ensure quality standards are met.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Performed cost analysis for various projects to determine budget requirements.
- Created detailed reports on the performance of individual departments within operations.
Assistant Manager
Sherwin-Williams
Wilmington
06.2000 - 05.2002
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained store appearance according to corporate guidelines as well as merchandising store shelving & product placement.
- Grew sales to attain 100% of the store budget to reach bonus levels of sales.
- Monitored employee attendance records, timekeeping, and payroll information.
- Developed a system for tracking inventory and ordering supplies as needed.
- Set up credit for new & existing customers for business growth.
Education
Bachelor of Science - Business Administration
University of Mount Olive
Mount Olive, NC05-2000
Associate of Science - Undergraduate Studies
East Carolina University
Greenville, NC05-1997
Skills
- Achieved 100% of budget 15 out of 16 quarters & received 100% annual bonus for managing store expenses & maximizing profits
- Increased volume by 25% annually
- Achieved company goals for sales daily & surpassed company goals quarterly & annually
- Leading store in the district amongst slaves growth & profit margins 12 out of 16 quarters
Certification
- GIA Certified
- Business leader
References
References available upon request.
Timeline
Shift Supervisor
Kay Jewelers Outlet
05.2017 - 03.2018
Sales Associate
Jared's Galleria of Fine Jewlery
05.2016 - 02.2017
Operations Manager
Sherwin-Williams Paint Store
06.2002 - 05.2004
Assistant Manager
Sherwin-Williams
06.2000 - 05.2002
Bachelor of Science - Business Administration
University of Mount Olive
Associate of Science - Undergraduate Studies
East Carolina University