Sean Hessler
Hendersonville
Summary
Proven professional with a robust background in customer service, transportation, and most recently, security. Skilled in firearm operation and fostering positive customer interactions, I consistently ensure safety and service excellence. Hold current certification of Armed Guard Card with the North Carolina Private Protective Services Board.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
AANC Ventures (FedEx
02.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Armed Security Officer
Dominion XP
10.2024 - Current
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Identified suspicious activity to determine appropriate response.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
Truck Driver/Beverage Distributor
Empire Distributors Inc
07.2023 - 10.2024
- Obtained signatures needed to complete and process paperwork.
- Followed regular schedule of pickups for individual customers and groups.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved customers' complaints regarding products or services.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
Temporary Driver
United Postal Service, UPS
10.2022 - 07.2023
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Secured merchandise, avoiding damage during transportation.
- Documented daily mileage, gas and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Used scanners to track parcel information, condition or receipt.
- Maximized truck space by loading efficiently.
Lead Bartender
Tupelo Honey Cafe
06.2012 - 10.2022
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Talked easily with patrons to build rapport and earn repeat business.
- Stocked bar with beer, wine, liquor and related supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
Some College (No Degree) -
Lansing Community College
Lansing, MI2004
High School Diploma -
Gaylord High School/Voc. Bldg.
Gaylord, MI2002
Skills
- Driving and Transportation
- Loading and Unloading
- Passenger Assistance
- Documentation and Recordkeeping
- Firearm operation
- Incident documentation
- Facility security
- Access control
- Foot and vehicle patrol
- Customer complaint resolution
Education and Training
other,other
Certification
- Armed Guard Card
Timeline
Delivery Driver
AANC Ventures (FedEx
02.2025 - Current
Armed Security Officer
Dominion XP
10.2024 - Current
Truck Driver/Beverage Distributor
Empire Distributors Inc
07.2023 - 10.2024
Temporary Driver
United Postal Service, UPS
10.2022 - 07.2023
Lead Bartender
Tupelo Honey Cafe
06.2012 - 10.2022
Some College (No Degree) -
Lansing Community College
High School Diploma -
Gaylord High School/Voc. Bldg.
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