Scott Nolan
Hubert
Summary
Dynamic professional with extensive experience in food safety regulations and staff training, currently employed. Proven track record in supply coordination and client relations, enhancing operational efficiency and food/service quality. Adept at implementing waste management strategies, fostering team development, and ensuring compliance with health and safety standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
Self-employeed
03.2025 - Current
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Shift Manager
McDonald's
09.2024 - Current
- Worked closely with team members to schedule breaks and shifts to meet company regulations.
- Tracked receipts, employee hours, and inventory/revenue movements.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Trained and mentored new employees to maximize team performance.
Sous Chef
Morehead City Country Club
06.2023 - 02.2024
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Coordinated with team members to prepare orders on time.
- Implemented food cost and waste reduction initiatives to save money.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Planned and directed high-volume food preparation in fast-paced environment.
Chef
Trading Post
05.2022 - 05.2023
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Placed orders to restock items before supplies ran out.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Maintained well-organized mise en place to keep work consistent.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Modified recipes to accommodate dietary restrictions and allergies.
- Monitored food production to verify quality and consistency.
- Set up and broke down kitchen for service.
- Disciplined and dedicated to meeting high-quality standards.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Participated in food tastings and taste tests.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Developed close relationships with suppliers to source best ingredients.
- Utilized culinary techniques to create visually appealing dishes.
Sous Chef
Saltwater Grill
07.2021 - 05.2022
- Previously worked for this company from (2013-2016) in the same role
- Trained and managed kitchen personnel and supervised related culinary activity.
- Assisted with menu development and planning.
- Evaluated food products to verify freshness and quality.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Coordinated with team members to prepare orders on time.
- Implemented food cost and waste reduction initiatives to save money.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Modified recipes to accommodate dietary restrictions and allergies.
- Monitored food production to verify quality and consistency.
- Set up and broke down kitchen for service.
- Disciplined and dedicated to meeting high-quality standards.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Participated in food tastings and taste tests.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Developed close relationships with suppliers to source best ingredients.
- Utilized culinary techniques to create visually appealing dishes.
Service Manager
RuckerJohns
02.2020 - 06.2021
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Resolved customer complaints in professional and timely manner.
- Implemented strategies to increase customer service satisfaction ratings.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Disaster Relief Specialist
Tetra Tech
09.2018 - 01.2020
- Coordinated and managed volunteer activities for community service projects.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Approached issues proactively to best meet current and future community needs.
- Coordinated with different service providers to meet clients' individual needs.
- Kept case files updated, accurate and aligned with requirements.
- Tracked service activities and outcomes against outlined plans and goals.
- Helped clients navigate social services system and access needed resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Monitored, recorded, and tracked the removal of fire debris and housing structures according to Federal guidelines.
- Monitored, recorded, and tracked the removal of dangerous debris and structural damage from a Hurricane according to Federal guidelines.
Education
Associate of Arts - Associates of Applied Science
Coastal Carolina Community College
Jacksonville, NC08-2007
Skills
- Supply coordination
- Scheduling
- Client relations
- Waste management
- Department coordination
- Lean Six Sigma Yellow Belt
- Health and safety compliance
- Inventory control
- Staff training and development
- Food safety regulations
- Labor cost control
- Recruitment and hiring
Certification
- Serve Safe Certified, Cert#21725124
[02-07-2022-02-07-2027]
Timeline
Cleaning Supervisor
Self-employeed
03.2025 - Current
Shift Manager
McDonald's
09.2024 - Current
Sous Chef
Morehead City Country Club
06.2023 - 02.2024
Chef
Trading Post
05.2022 - 05.2023
Sous Chef
Saltwater Grill
07.2021 - 05.2022
Service Manager
RuckerJohns
02.2020 - 06.2021
Disaster Relief Specialist
Tetra Tech
09.2018 - 01.2020
Associate of Arts - Associates of Applied Science
Coastal Carolina Community College