Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Scott Delaplane

Hendersonville

Summary

Dynamic and results-driven professional with a proven track record at Snap on Tools, excelling in customer service and sales presentations. Successfully boosted client satisfaction and revenue through innovative marketing strategies and effective product demonstrations. Skilled in problem-solving and business networking, with a passion for driving growth and enhancing brand visibility.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Snap on Tools Franchisee

Self Employed Services
Hendersonville
11.2022 - Current
  • Implemented customer service protocols, boosting client satisfaction and loyalty.
  • Developed marketing campaigns to attract new customers and increase brand visibility.
  • Identified growth opportunities for expansion and diversification in the market.
  • Conducted compelling sales presentations to effectively promote product benefits.

Tool Storage Sales Rep

Snap on Tools
Hendersonville
01.2019 - 11.2023
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Conducted product demonstrations to showcase features and benefits to potential clients.
  • Collaborated with team members to create targeted sales strategies and promotions.
  • Trained new sales staff on company products, tools, and best practices in sales techniques.

Automotive Technician

Fred Anderson Nissan
Asheville
05.2016 - 01.2019
  • Diagnosed vehicle issues using advanced diagnostic tools and software.
  • Performed routine maintenance on various Nissan models and other brands.
  • Repaired and replaced faulty components, ensuring adherence to safety standards.
  • Assisted in training junior technicians on best practices and safety protocols.
  • Maintained a clean working environment at all times.

Education

Associate of Applied Science - Applied Science(Automotive Tech)

St. Philip's College
San Antonio, TX
07-2009

High School Diploma -

John Jay High School
San Antonio, TX
06-2006

Skills

  • Customer service
  • Sales presentations
  • Customer relations
  • Inventory management
  • Problem solving
  • Time management
  • Business networking
  • Brand compliance
  • Product promotion

Affiliations

  • Car Modification and motorsports
  • Firearm training
  • landscaping

Accomplishments

  • top tool storage sales rep for southeast 2020.

Certification

  • ASE certified in brakes and steering/ suspension

References

References available upon request.

Timeline

Snap on Tools Franchisee

Self Employed Services
11.2022 - Current

Tool Storage Sales Rep

Snap on Tools
01.2019 - 11.2023

Automotive Technician

Fred Anderson Nissan
05.2016 - 01.2019

Associate of Applied Science - Applied Science(Automotive Tech)

St. Philip's College

High School Diploma -

John Jay High School

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Scott Delaplane