Schkayla Spencer
Durham
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Croasdaile Village. Proven ability to enhance dining experiences through timely food delivery and meticulous attention to food safety. Committed to ensuring resident satisfaction while maintaining a clean and welcoming environment.
Overview
4
4
years of professional experience
Work History
Dining Associate
Croasdaile Village
03.2023 - Current
- Delivered exceptional dining service to residents, ensuring satisfaction and comfort during meals.
- Assisted in meal preparation and presentation, maintaining high standards of food quality.
- Collaborated with kitchen staff to streamline service processes and enhance dining experiences.
- Ensured compliance with health and safety regulations in all dining activities.
- Supported resident dietary needs by accurately documenting preferences and restrictions.
- Maintained cleanliness of dining areas, contributing to positive atmosphere for residents and guests.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
Cashier Assistant
Jersey Mikes
01.2022 - 02.2023
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted in maintaining organized checkout area, enhancing customer experience and operational flow.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
High School Diploma -
Hillside
Durham, NC06.2026
Skills
- Excellent customer service
- Strong work ethic
- Reliability and punctuality
- Food safety
- Menu memorization
- Food allergy awareness
- Guest service
- Timely food delivery
- Food running
- Performance improvement
Timeline
Dining Associate
Croasdaile Village
03.2023 - Current
Cashier Assistant
Jersey Mikes
01.2022 - 02.2023
High School Diploma -
Hillside