Scarlett Speight
Mount Airy
Summary
Experienced Human Resources Assistant with a strong background in payroll processing, benefits administration, onboarding coordination, and confidential recordkeeping. Known for organization, accuracy, and dependable employee support.
Overview
26
26
years of professional experience
Work History
Human Resources Assistant
City of Mount Airy
Mount Airy, NC
02.2013 - Current
- Coordinated recruitment workflows, including posting vacancies, screening applications, and scheduling interviews.
- Maintained confidential personnel files and updated employee records for accuracy and compliance.
- Processed onboarding paperwork, benefit enrollments, and new-hire documentation.
- Verified payroll and leave information, resolving discrepancies with department staff.
- Assisted employees with benefit questions, policy guidance, and routine HR requests.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
Patient Access Representative
Northern Regional Hospital
Mount Airy, NC
02.2012 - 02.2013
- Registered patients accurately, verifying demographics, insurance coverage, and eligibility for hospital services.
- Coordinated admissions and scheduling workflows, ensuring timely patient access across departments.
- Secured authorizations and referrals, supporting compliant billing and treatment approval processes.
- Collected point-of-service payments, explained financial responsibility, and resolved account questions professionally.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Human Resources Assistant
Pike Electric
Mount Airy, NC
01.2001 - 09.2009
- Prepared correspondence, reports, and forms for HR operations and administrative review.
- Supported compliance activities by tracking certifications, deadlines, and required documentation.
- Improved office efficiency by organizing HR procedures, records, and workflow follow-up.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Assisted in negotiating employee benefits packages, enhancing overall compensation offerings.
Education
Associate of Applied Science - Medical Office
Surry Community College
Dobson, NC06-1997
Skills
- Administrative skills
- Payroll processing
- Microsoft office and docusign
- Scheduling
- Team player
- Benefits administration
- Onboarding coordination
- Computer literacy
- New hire orientation
- HR policies compliance
- Mail handling
- Employee engagement
- Personnel records maintenance
- Data entry
Timeline
Human Resources Assistant
City of Mount Airy
02.2013 - Current
Patient Access Representative
Northern Regional Hospital
02.2012 - 02.2013
Human Resources Assistant
Pike Electric
01.2001 - 09.2009
Associate of Applied Science - Medical Office
Surry Community College