Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
15
15
years of professional experience
Work History
Human Resources Assistant
City of Mount Airy
Mount Airy
02.2013 - Current
Assisted in recruitment processes by scheduling interviews and coordinating candidate communications.
Maintained employee records in the HR information system for accurate data management.
Processed new hire paperwork and ensured compliance with city employment policies.
Supported training programs by organizing materials and facilitating onboarding sessions.
Responded to employee inquiries regarding benefits and policies with clear information.
Coordinated employee events to foster workplace engagement and community involvement.
Posted job announcements and pre-screened applicants to candidates for available positions.
Performed administrative tasks related to payroll processing or benefit administration.
Initialized background checks for potential new hires.
Participated in job fairs and other recruitment events to source potential candidates.
Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
Managed confidential employee information with discretion and integrity.
Patient Access Representative
Northern Regional Hospital
Mount Airy
02.2011 - 02.2012
Facilitated patient check-ins and registration processes efficiently.
Collected and verified patient insurance information accurately.
Coordinated communication between patients and healthcare providers seamlessly.
Assisted patients with inquiries regarding services and billing procedures promptly.
Educated patients on necessary documentation for visits clearly and concisely.
Applied HIPAA privacy and security regulations while handling patient information.
Collected co-pays and other payments from patients at time of service.
Answered phones promptly in a professional manner.
Scanned documents into electronic medical records system.
Greeted patients and visitors in a courteous and professional manner.
Verified insurance coverage for services provided by the facility.
Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
Obtained necessary signatures for privacy laws and consent for treatment.
Created new patient accounts in EMR system as needed.
Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.