Scarlett Mainer
Jacksonville
Summary
Compassionate marine spouse and indigenous professional with extensive experience in patient care and emotional support. Demonstrates strong communication skills and adaptability, effectively mentoring colleagues. Committed to enhancing client well-being and maintaining a safe, clean environment for optimal health outcomes.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Patient Care Assistant
The Terrace at Ivy Acres
Jay
01.2025 - 08.2026
- Provided companionship and emotional support to residents throughout the day.
- Maintained cleanliness and organization of patient living areas and equipment.
- Assisted patients with mobility, hygiene, and dressing needs as required.
- Collaborated with team members to plan resident activities and programs.
- Reported any changes in patient condition to the supervising nurse immediately.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Responded quickly to emergency situations following established protocols.
- Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
Lead Medical Assistant
Carolina Psychological Health Services
Jacksonville
03.2026 - 07.2026
- Facilitated patient intake and maintained precise medical records.
- Scheduled appointments and coordinated follow-ups with clinical staff.
- Managed inventory of medical supplies, ordering replacements as necessary.
- Communicated with patients to resolve inquiries and concerns effectively.
- Guided patients to examination rooms, recorded vital signs, and documented medical histories.
- Supervised and trained a team of medical assistants to enhance performance.
- Oversaw front office operations, including appointment scheduling and record management.
- Prepared daily charts by updating electronic health records before patient visits.
- Successfully ran Spravato treatment clinic operations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Home Health Aide
Helping Hands
Wilmington
10.2025 - 11.2025
- Assisted clients with daily living activities and personal hygiene needs.
- Maintained a clean and safe environment for clients at home.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with mobility, transfers, and physical exercises as needed.
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
Front Desk /Triage
Partners Family Medicine and Addiction Recovery
Pace
07.2024 - 10.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized electronic health records to document patient information accurately.
- Assessed patient symptoms and gathered relevant medical history efficiently.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Documented services discussed and provided details in electronic medical records.
- Maintained confidentiality in matters related to patient, family and client facility staff.
- Collected and tested urine drug screenings.
Education
High School Diploma -
Central School
Milton, FL05-2024
Some College (No Degree) - Business
University of West Florida
Pensacola, FLSome College (No Degree) - LPN Program
Locklin Technical College
Milton, FLSkills
- Patient care
- Team collaboration
- Patient advocacy
- Adaptability
- Client documentation
- Interpersonal communication
Certification
- CPR
- BLS
Timeline
Lead Medical Assistant
Carolina Psychological Health Services
03.2026 - 07.2026
Home Health Aide
Helping Hands
10.2025 - 11.2025
Patient Care Assistant
The Terrace at Ivy Acres
01.2025 - 08.2026
Front Desk /Triage
Partners Family Medicine and Addiction Recovery
07.2024 - 10.2024
High School Diploma -
Central School
Some College (No Degree) - Business
University of West Florida
Some College (No Degree) - LPN Program
Locklin Technical College