Maintained confidentiality of student information while providing academic support.
Reviewed and refined note content to improve clarity and relevance for student use.
Ensured timely delivery of high-quality notes to student, enabling them to focus on understanding complex concepts effectively.
Enhanced student comprehension by diligently taking accurate and detailed notes during lectures.
Demonstrated strong time-management skills, consistently meeting deadlines for delivering high-quality lecture notes to fellow students in a timely manner.
Dream Peer Mentor
Trinity Washington University
10.2024 - 05.2025
Worked with Rosa Reyes, advisor for Dream.US students, to host events for undocumented students
Facilitated meetings with six first-year Dream.US students.
Provided mentorship and one-on-one meetings with students to create a safe, comfortable environment.
Assisted Rosa with campus events by distributing flyers.
Created notes after every meeting with mentees to report to Rosa.
Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
Communications and Website Content Development Intern
Discovering Butterflies
09.2024 - 12.2024
Conducted analysis and SEO (search engine optimization) to refine content strategies and identify growth opportunities.
Researched social media trends for nonprofit organizations.
Handled communication with mentors and mentees.
I created an application form for the program.
Utilized Google Sheets to organize applicant and participant data.
Communications and Advocacy Coordinator
AMEXCAN (Association of Mexicans in North Carolina)
05.2024 - 07.2024
Worked alongside the advocacy department to promote advocacy awareness to the Hispanic community in North Carolina
Created flyers and LOIs (letters of invitation) for future events to distribute to the community and community partners.
Created infographics that would inform the Latinx community about laws and legislation in North Carolina.
Created flyers for upcoming events and future events for the community in Spanish and English.
Utilized MailChimp to issue bi-weekly newsletters for the NC LACE (NC Latino Advocacy and Civic Engagement) department.
Enhanced community outreach by organizing and executing various advocacy events and initiatives.
Retail Sales Associate
La Herradura Western Wear
01.2023 - 08.2023
Greeted customers and welcomed them to the store in a welcoming manner.
Learned all inventory, ranging from boots to clothes.
Handled incoming inventory and dealt with the pricing of merchandise.
Assisted customers with purchase decisions.
Communicated with customers in-store and over the phone.
I worked on customer service skills.
Cash register operation.
Spanish proficiency with Spanish-speaking customers.
Shift Leader
Cold Stone Creamery
11.2020 - 04.2022
Worked alongside coworkers to keep the place tidy.
Provided supervision to employees.
Trained new employees.
Handled issues with customers, and resolved any problems that would arise during shifts.
Closed down the stores, and managed cash drops.
Prepared shift summary reports for the supervisor, and communicated regularly on goals and progress.
Education
Bachelor of Communication - Language and Cultural Studies