Keshaun Williams
Durham
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Package Handler
Amazon
Durham
08.2024 - 01.2025
- Sorted packages by size and destination for efficient processing.
- Loaded and unloaded delivery trucks with accuracy and care.
- Operated warehouse equipment to move packages safely and efficiently.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Stacked boxes onto pallets in an efficient manner.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Labeled parcels accurately according to company guidelines.
- Palletized boxes to increase movement and shipment efficiency.
Cook
Zaxbys
Durham
10.2022 - 12.2023
- Prepared ingredients and meals according to recipes and health standards.
- Maintained cleanliness of kitchen equipment and work areas throughout shifts.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Collaborated with team members to ensure efficient meal service during busy hours.
- Followed food safety guidelines to prevent contamination and ensure quality control.
- Operated kitchen appliances such as ovens, grills, and mixers safely and effectively.
- Adapted to changing menu items and accommodated special dietary requests from customers.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cashier Team Lead
Harris teeter
Durham
09.2021 - 12.2021
- Trained new cashiers on checkout procedures and company policies.
- Assisted customers with transactions and resolved any issues promptly.
- Enforced store policies to maintain a safe and organized work environment.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Assisted customers with locating items within the store when requested.
Education
High School Diploma -
Holton career and resource center
Durham, NC06-2023
Skills
- Service excellence
- Equipment maintenance
- Safety awareness
- Problem solving
- Time management
- Workplace cleanliness
- Truck loading and unloading
- Attention to detail
- Conflict resolution
Accomplishments
- Graduated high school with perfect attendance.
Affiliations
- Building and taking apart computers
- working on cars
- make music/ clothing
Timeline
Package Handler
Amazon
08.2024 - 01.2025
Cook
Zaxbys
10.2022 - 12.2023
Cashier Team Lead
Harris teeter
09.2021 - 12.2021
High School Diploma -
Holton career and resource center