Savi Gangadeen
Durham
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
11
11
years of professional experience
Work History
Office Manager/Executive Assistant
Steve Biddy Painting & Construction
01.2019 - Current
- Orchestrated scheduling and management of project managers and crews across multiple job sites, ensuring timely completion of projects and compliance with specifications, while actively enhancing team strength through strategic vetting and hiring of skilled workers.
- Acted as the primary liaison for over 20 customer accounts during project lifecycles, facilitating the timely completion of construction, carpentry, and painting projects, which led to a 15% increase in customer satisfaction ratings.
- Oversaw property management, implementing targeted marketing strategies that boosted occupancy rates by 15%, diligently screening tenants and achieving a 98% timely rent collection rate.
- Diligently compiled essential financial documentation, including W-2s and 1099s, ensuring accurate and timely income tax filing to prevent penalties and facilitate smooth processing.
- Streamlined office operations to enhance efficiency and reduce processing time.
- Managed vendor relationships, ensuring timely delivery of materials for projects.
- Coordinated scheduling of staff and resources for multiple ongoing projects
- Accounts Payable/Receivable
- Scheduling appointments, travel arrangements,meetings for CEO
- Facilitated communication between project managers and clients to ensure project alignment and satisfaction.
- Oversaw budget management for office supplies, reducing costs through bulk purchasing strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Modification Coordinator
Dovecot Accounting
01.2017 - 01.2019
- Review and evaluation of residential loans with homeowners to find a solution to prevent foreclosures of their property.
- Streamlined bank review by organizing 50+ financial documents, accelerating loan processing time by 30%.
New Accounts/Sales
Who's Who of America
01.2015 - 01.2017
- Involved in contacting pre-qualified leads to sell products and services related to the 'Who's Who' listings. Required strong communication skills and the ability to meet sales goals.
Education
Diploma -
Jamaica High School
Jamaica, NY01.1984
Skills
- Office Administration
- Customer Service/Problem Solving
- Scheduling and Calendar Management
- Quickbooks
- Microsoft Office
- Clear oral/written communication
- Billing
- Payroll processing
- Bookkeeping
- Document management
- Credit and collections
- Mail handling
- Employee supervision
- Operations management
- Team Leadership
- Project Management
"Best in Durham" 2022
Named "Best in Durham" for 2022 from readers of Durham Magazine.
Languages
English
Full Professional
Timeline
Office Manager/Executive Assistant
Steve Biddy Painting & Construction
01.2019 - Current
Modification Coordinator
Dovecot Accounting
01.2017 - 01.2019
New Accounts/Sales
Who's Who of America
01.2015 - 01.2017
Diploma -
Jamaica High School