Savannah L. Pfohl
Durham
Summary
Problem solver with comprehensive expertise in apheresis procedures and patient care. Known for maintaining high standards in safety and accuracy, ensuring optimal patient outcomes. Demonstrated proficiency in venipuncture and troubleshooting equipment, fostering a collaborative team environment.
Overview
12
12
years of professional experience
Work History
Apheresis Technician
The Blood Connection
Raleigh, NC
04.2025 - Current
- Administered apheresis procedures ensuring patient comfort and safety throughout the donation process.
- Operated apheresis equipment, maintaining compliance with industry standards and protocols.
- Administered whole blood phlebotomies, adhering to safety protocols and maintaining patient comfort.
- Monitored donor vitals during procedures, addressing any concerns promptly to ensure safety.
- Trained new staff on operational procedures and best practices for apheresis techniques.
Server/Bartender
Burger Bach
10.2023 - 12.2024
- Paying attention to details/allergies/and special requests of customers
- Assisted in training new servers on menu offerings and standard operating procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Crafted customized beverages according to customer specifications.
Patient Care Coordinator
Vireo Health
01.2021 - 07.2023
- Facilitated patient certification processes for state paperwork compliance.
- Managed incoming calls and addressed patient inquiries with professionalism.
- Engaged with patients to address inquiries and ensure a positive in-store experience.
- Oversaw inventory record maintenance to ensure accurate stock levels.
Case Coordinator
Rehabilitation Support Services
Albany, NY
08.2018 - 01.2021
- Supported clients in navigating DSS, SSI, and other public assistance programs to ensure access to necessary resources.
- Oversaw medication monitoring processes to ensure patient safety and compliance.
- Monitored and completed Medicaid billable targets, ensuring compliance with regulatory standards.
- Supported individuals in developing essential daily living skills to enhance independence and self-sufficiency.
Direct Support Professional
Rensselaer County ARC
Troy, NY
01.2016 - 08.2018
- Supported and managed care for individuals with developmental and physical disabilities.
- Implemented strategies to enhance client autonomy in home and community settings.
Direct Support Professional
Schoharie ARC
Schoharie, NY
09.2014 - 01.2016
Education
High school diploma -
Cobleskill-Richmondville High School
Richmondville, NY01-2014
Culinary Arts & Hospitality Technology Certificate -
Capital Region BOCES Career & Technical School
Schoharie, NYAssociate of Applied Science - Mortuary Science
Hudson Valley Community College
05-2023
Skills
- First Aid knowledge
- Speak intermediate level Spanish
- Adaptable to change
- Patient/client care
- Multitasking Abilities
- Friendly, positive attitude
Timeline
Apheresis Technician
The Blood Connection
04.2025 - Current
Server/Bartender
Burger Bach
10.2023 - 12.2024
Patient Care Coordinator
Vireo Health
01.2021 - 07.2023
Case Coordinator
Rehabilitation Support Services
08.2018 - 01.2021
Direct Support Professional
Rensselaer County ARC
01.2016 - 08.2018
Direct Support Professional
Schoharie ARC
09.2014 - 01.2016
High school diploma -
Cobleskill-Richmondville High School
Culinary Arts & Hospitality Technology Certificate -
Capital Region BOCES Career & Technical School
Associate of Applied Science - Mortuary Science
Hudson Valley Community College