Savannah Noe
winston salem
Summary
Client Success Specialist with 5+ years of combined experience in client support, behavioral therapy, and service coordination. Leverages data analysis, conflict resolution, and strong communication to improve client retention, streamline onboarding, and monitor progress through accurate documentation in Salesforce and behavioral tracking systems. Known for collaborative problem solving, adaptability, and timely follow-up, seeking to apply client engagement and process-improvement skills to enhance customer experience and measurable outcomes.
Overview
5
5
years of professional experience
Work History
Business Development Coordinator
Cogent Analytics
Greensboro, NC
03.2026 - Current
- Maintain organized records of client interactions and follow-up activities in the CRM.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Implemented CRM systems to track leads, sales data, and customer interactions for better reporting and analysis.
- Engaged with customers to build business relationships.
Client Success Specialist
Tax Protection Plus
Winston-Salem
11.2025 - 02.2026
- Collaborated with team members to resolve client issues, improving retention rates.
- Managed client accounts, ensuring timely follow-up and effective communication.
- Led onboarding processes to enhance new client experience and engagement.
- Provided consistent communication and support throughout the client lifecycle.
- Maintained accurate documentation of customer interactions within Salesforce.
Registered Behavioral Technician
ABC of NC Child Development
Winston-Salem
01.2023 - 09.2025
- Implemented individualized behavior intervention plans for children with developmental challenges.
- Collaborated with therapists to enhance children's communication and social skills.
- Monitored and recorded behavioral data to assess progress and guide interventions.
- Adapted strategies based on data, feedback, and children's responses to interventions.
- Communicated regularly with families to provide progress updates and address specific needs.
- Tracked and monitored student goals and objectives to ensure measurable growth.
- Maintained a safe, supportive, and structured environment during sessions.
Service Agent
flow automotive companies
Winston-Salem
06.2021 - 12.2022
- Managed daily appointment scheduling and resource allocation to maintain steady service flow, yielding more predictable completion timelines and customer updates.
- Facilitated real-time communication between service advisors and parts inventory to quickly resolve hold-ups, enabling faster repair starts and smoother handoffs.
- Maintained accurate job logs and status notes for every vehicle, ensuring technicians and finance had reliable records that reduced rework and miscommunication.
Education
High School Diploma -
West Forsyth High School
clemmons, nc05-2021
Skills
- Data Analysis
- Client onboarding
- B2B background
- Problem-solving
- CRM management
- Sales follow-up
- Product knowledge
- Customer relationship management
- Lead development
- Cold calling
Timeline
Business Development Coordinator
Cogent Analytics
03.2026 - Current
Client Success Specialist
Tax Protection Plus
11.2025 - 02.2026
Registered Behavioral Technician
ABC of NC Child Development
01.2023 - 09.2025
Service Agent
flow automotive companies
06.2021 - 12.2022
High School Diploma -
West Forsyth High School