Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Savannah Marie Quinn

Lumberton

Summary

Dynamic hospitality professional with a proven track record at Home2 Suites & Tru by Hilton Hotels, excelling in customer service excellence and conflict resolution. Excellent at multitasking in fast-paced environments, I hold strong client relationships while ensuring operational efficiency and safety awareness. Committed to delivering exceptional experiences for all clientele.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Representative

Home2 Suites & Tru by Hilton Hotels
Lumberton
01.2025 - Current
  • Managed reservations and resolved guest concerns, ensuring a positive experience for all guests
  • Delivered exceptional guest service during check-in and check-out, enhancing overall guest satisfaction
  • Coordinated with hotel departments to ensure seamless operations, contributing to efficient service delivery

Personal Care Assistant

Helping Angels Home Care
Pembroke
01.2023 - Current
  • Assist clients with activities of daily living including hygiene, mobility, and meals
  • Monitor client health and maintain compassionate communication
  • Utilized CPR knowledge to ensure client safety

Server / Bartender

Arnold's
Lumberton
01.2019 - 01.2023
  • Provided exceptional service in fast-paced restaurant, enhancing guest satisfaction
  • Fostered guest relationships and upheld service standards, contributing to repeat business
  • Processed POS transactions and crafted beverages, ensuring accuracy and quality

Education

High School Diploma -

Robeson Community College
Lumberton, NC
01.2020

Skills

  • Hospitality & Guest Experience
  • Customer Service Excellence
  • POS & Cash Handling
  • Operational Efficiency
  • Multitasking in Fast-Paced Environments
  • Time Management
  • Conflict Resolution
  • Team Collaboration
  • Professional Communication
  • Passenger Safety Awareness

Certification

  • Certified Nursing Assistant (CNA)
  • CPR Certification
  • Bartending Certification
  • Freight Dispatching Certification

Timeline

Front Desk Representative

Home2 Suites & Tru by Hilton Hotels
01.2025 - Current

Personal Care Assistant

Helping Angels Home Care
01.2023 - Current

Server / Bartender

Arnold's
01.2019 - 01.2023

High School Diploma -

Robeson Community College
Savannah Marie Quinn