Savannah Collett
Supply,NC
Summary
I have a solid history balancing team performance and customer service. I target business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. I'm a decisive leader with proper planning and organizational skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Summit Dermatology
01.2025 - 08.2025
- Greeted OVER 200 patients and guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
Cake Decorator
Lowes Foods
05.2023 - 01.2025
- Provide polite, friendly greetings and interactions with all members
- Meet with customers to discuss design ideas, flavors, and customization options.
- Providing recommendations for styles, colors, and decoration elements.
- Ensure all cakes meet the bakery’s quality standards and customer expectations.
- Inspect finished products for visual and structural integrity.
- Manage the inventory of decorative supplies, including frosting, fondant, piping tools, and edible decorations.
- Cleaning and maintaining workstations and decorating tools.
- Prioritizing and managing multiple orders to meet deadlines.
- Coordinating with the baking team to ensure the timely delivery of finished products.
- Staying updated on cake decorating trends and techniques to offer innovative designs.
- Experimenting with new tools, techniques, and ingredients to enhance creativity.
- Achieve budgeted sales, shrinkage, and profits for the cake section of the bakery.
- Assist in product receiving and storage of over 150 items a day.
- Designed specialty cakes for weddings, birthdays, and graduations.
Front Desk Receptionist
ERA FIT Gym
01.2022 - 03.2023
- Welcomed members and visitors to the gym and provided accurate information concerning available programs and activities.
- Collected payments, renewed memberships, and resolved billing issues.
- Cleaned and sterilized gym equipment multiple times throughout the shift to decrease the number of harmful bacteria.
- Resolved customer complaints and made necessary updates to customers’ accounts.
- Monitored the reception area to provide a consistently safe, hazard-free environment for the customers.
- Maintained over 186 client accounts by obtaining, recording, and updating personal and financial information.
- Identified and communicated with influencers to drive posts about the company’s brand and products.
- Wrote and uploaded quality posts for the client’s various social media pages, improving overall traffic.
- Used editing and graphic design tools to create content and visuals for social channels.
- Prepared a monthly calendar to manage online content across multiple platforms.
Food Expeditor
Luellas Southern Kitchen
02.2017 - 03.2021
- Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
- Resolved guest complaints to maintain complete customer satisfaction.
- Stocked service stations with ice, napkins, and straws.
- Participated in ongoing training to enhance job skills and knowledge.
- Presented food and beverages to guests at tables.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Dance Teaching Assistant
Dance Studio M
06.2019 - 08.2019
- Planned choreography for group performance and recitals.
- Instructed groups of individuals and coupled dancers in different dance styles.
- Adapted teach style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Kept classrooms tidy and clean for group and one-on-one instruction.
- Planned routines for recitals and performances.
Education
No Degree - Health Information Technology
Penn Foster Career School
Scranton, PA06-2026
Some College (No Degree) - Digital Media
Penn Foster Career HIGH School
Scranton, PA06-2017
Skills
- Administrative support
- Front office management
- Visitor registration
- Food handling safety
- Food safety
- Hospitality and accommodation
- Production and process
- Social media promotion
- Visual merchandising
Accomplishments
- Supervised team of 12 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Product Promotion - Up-sold products and motivated customers to upgrade current products.
Certification
- Course work in Healthcare Training - 2020
- Veterinary Technician License - Anticipated Graduation: June 2026
Profit Optimization
- Inventory Management
- Back of House Management
- Relationship Building
- Supply Ordering and Management
- Multitasking and Prioritization
- Reliable and Punctual
- Attention to Detail
- Courteous and Professional
- Issue Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Summit Dermatology
01.2025 - 08.2025
Cake Decorator
Lowes Foods
05.2023 - 01.2025
Front Desk Receptionist
ERA FIT Gym
01.2022 - 03.2023
Dance Teaching Assistant
Dance Studio M
06.2019 - 08.2019
Food Expeditor
Luellas Southern Kitchen
02.2017 - 03.2021
No Degree - Health Information Technology
Penn Foster Career School
Some College (No Degree) - Digital Media
Penn Foster Career HIGH School
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