Overview
Work History
Education
Skills
Timeline
Generic

Satara Williams

Charlotte,NC

Overview

6
6
years of professional experience
2018
2018
years of post-secondary education

Work History

Podiatrist Assistant

East Over Foot and Ankle
Charlotte, NC
03.2025 - 06.2025
  • Facilitated timely diagnostics by proficiently performing X-ray imaging under podiatrist supervision when necessary.
  • Ensured a sterile environment by properly preparing examination rooms before each appointment and following strict sanitation protocols.
  • Educated patients on proper foot care techniques, leading to improved overall health and wellbeing.
  • Supported front office staff by managing phone calls when needed, improving overall office efficiency.
  • Aided podiatrists with custom orthotic fittings for individualized patient needs.
  • Measured patient pulse oximetry.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Customer Service Representative

Idseal
Charlotte, NC
01.2020 - 07.2021
  • Responded to customer requests for products, services, and company information.
  • Tracked customer service cases and updated service software with customer information.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Utilized customer service software to manage interactions and track customer satisfaction..
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Medical Assistant

First Care Medical Clinic
Charlotte, NC
04.2024 - 07.2024
  • Obtained the client's medical history, medication information, symptoms, and allergies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure,weight, and glucose.
  • Increased clinic efficiency by expertly administering injections, drawing blood samples, and performing EKGs under physician supervision.

Customer Service Cashier

Lowes Distribution Center
Charlotte, N
01.2019 - 12.2019
  • Utilized POS system to handle customer cash and credit card transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Processed refunds and exchanges in accordance with company policy.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

High School Diploma -

Independence High School
Charlotte, NC
07.2017

Some College (No Degree) -

Med Certs
Livonia, MO

Skills

Infection control protocols

Pain management techniques

Patient care coordination

Appointment scheduling

Medical terminology proficiency

Timeline

Podiatrist Assistant

East Over Foot and Ankle
03.2025 - 06.2025

Medical Assistant

First Care Medical Clinic
04.2024 - 07.2024

Customer Service Representative

Idseal
01.2020 - 07.2021

Customer Service Cashier

Lowes Distribution Center
01.2019 - 12.2019

High School Diploma -

Independence High School

Some College (No Degree) -

Med Certs

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Satara Williams