Sarai Benitez-Romero
Forest City
Summary
Caring and dependable Nursing assistant student with experience in home health and hands-on patient care. Comfortable assisting with ADLs, monitoring patients, and making sure they feel safe, respected, and heard. CPR certified and strong in communication, with a natural ability to connect with patients through empathy and active listening. Bilingual in Spanish and English, with a valid state driver’s license. Known for being patient, reliable, and bringing a positive, supportive attitude to every shift.
Home Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare, and emergency response services. Passionate about educating patients on maintaining healthy lifestyles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In Home Caregiver
Comfort Keepers
11.2025 - Current
- Taking care of clients, incontinence care, helping with bathing, assisting with dressing, meal prep, companionship.
- Caring for older adults, Assisting with ADL's, one on one care in their homes, Gait belt, transfers (sit to stand, bed to wheelchair, etc.), housekeeping, showering, hygiene.
- Assisted clients with mobility, medication management, and personal hygiene routines to enhance independence.
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
Call Center Representative (FNT)
Fusion BPO Services
03.2025 - 04.2025
- Answering customers calls, assisting customers with purchases and their accounts, processing payments.
Medical Receptionist
Charlotte Community Health Clinic
09.2024 - 01.2025
- Checking patients in and out, collecting co-pays, using EMR Systems (Epic), Outlook, Teams, Speaking to English and Spanish speaking patients.
Customer Service Representative
Harris Teeter
09.2021 - 09.2024
- Taking orders, shopping for others, handling customer complaints, answering customer questions, customer service, taking orders out to customers cars, handling refunds.
Cashier/Sales Associate
American Deli
06.2021 - 07.2021
- Taking orders, dealing with customer complaints, issuing refunds, giving and receiving money, cleaning the store, restocking.
Education
Associate's degree - Nursing
Isothermal Community College
Spindale, NC08-2027
High school diploma - General Studies
Rocky River High School
Mint Hill, NC06-2021
Skills
- Spanish
- Patient monitoring
- Home health
- CPR Certified
- Assisting with ADLs
- Patient observation
- Active listening
- HIPAA
- Empathy
- Patient care
- Meal planning
- North Carolina Driver's license
Certification
- BLS Certification February 2026 to February 2028
- Driver's License
Languages
Spanish - Expert
English - Expert
Timeline
In Home Caregiver
Comfort Keepers
11.2025 - Current
Call Center Representative (FNT)
Fusion BPO Services
03.2025 - 04.2025
Medical Receptionist
Charlotte Community Health Clinic
09.2024 - 01.2025
Customer Service Representative
Harris Teeter
09.2021 - 09.2024
Cashier/Sales Associate
American Deli
06.2021 - 07.2021
Associate's degree - Nursing
Isothermal Community College
High school diploma - General Studies
Rocky River High School
Additional Information
- Authorized to work in the US for any employer
- CNA In Progress, Projected completion is June 2026