“Success is not final, failure is not fatal: it is the courage to continue that counts.” -Winston Churchill
It takes time and effort for someone to succeed. It doesn’t come fast, or easy for anyone. It is my own belief to carry through that makes me strong. I love this quote so much and I apply it to my work ethic every single day.
Overview
4
4
years of professional experience
Work History
Head Teller
Telco community credit union
Weaverville
05.2023 - Current
Assisted in training new tellers on operational procedures, policies, and regulations.
Reconciled daily transactions with the general ledger system using specialized software programs.
Conducted periodic audits of branch operations to ensure compliance with established policies.
Ensured proper handling of cash drawer limits according to bank policy.
Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
Provided customer service by responding to inquiries and resolving complaints.
Worked closely with branch managers on marketing initiatives designed to increase sales volume.
Managed day-to-day operations of the teller line including scheduling staff members.
Identified customer needs and provided appropriate banking services.
Balanced daily transactions to ensure accuracy of account information.
Developed strategies to improve efficiency in processing transactions.
Custodian
Buncombe County Schools
08.2021 - 05.2023
Communication skills and ability to follow instructions both written and verbal
Attention to detail while working independently
Multi-tasking including greeting customers while maintaining stock
Elder Caregiver
Gossett's Grocery
Maintain medication schedule and managed mealtime intake
Completed tasks in home and community to help an elder individual maintain a high quality of life with integrity in their final years
Customer Service Representative
Ingles Markets
Customer service both in person and over the phone