Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Lockner

Raleigh

Summary

Dynamic professional with a proven track record in customer service and office organization, honed across roles from Skyrock Construction, LLC to Ashford Showroom Mattress Store. Excelled in enhancing client experiences and streamlining administrative workflows, showcasing exceptional attention to detail and team collaboration. Achieved significant improvements in client satisfaction and operational efficiency.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

45
45
years of professional experience

Work History

Front Desk Receptionist

Skyrock Constuction, LLC 
01.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Daycare Worker

Ebela Montessori Child Care Facility)
01.2018 - 06.2023
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Monitored children's activities to verify safety and wellbeing.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Meticulously sanitized toys and play equipment.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Responded to inquiries from parents and guardians.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Assisted in potty training and toilet hygiene.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.

Sales Associate

Quarm's Family Farm and Store
03.1992 - 09.2001
  • Trained workers in tree felling or bucking, tractor usage and loading machines operations.
  • Increased farm efficiency by overseeing maintenance and repair of equipment, ensuring minimal downtime.
  • Developed positive relationships with local vendors, negotiating the purchase of high-quality seeds, feed, and supplies at competitive prices.
  • Purchased supplies such as seed, pesticides, and fertilizer.
  • Successfully negotiated contracts with buyers to secure favorable terms for the sale of farm products.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Associate

Ashford Showroom Mattress Store
03.1980 - 09.1991
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Associate of Arts - Social Services

Takoradi Secretary College
Takoradi, Ghana West Africa
06-1981

High School Diploma -

Catholic Middle School
Axim, Ghana
01-1978

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Scheduling
  • Team collaboration
  • Administrative skills
  • Office organization
  • Hospitality services
  • Task delegation
  • Basic accounting
  • Bookkeeping
  • Office supplies inventory management
  • Supply management
  • Record keeping
  • Phone etiquette
  • Filing and sorting

Timeline

Front Desk Receptionist

Skyrock Constuction, LLC 
01.2024 - Current

Daycare Worker

Ebela Montessori Child Care Facility)
01.2018 - 06.2023

Sales Associate

Quarm's Family Farm and Store
03.1992 - 09.2001

Sales Associate

Ashford Showroom Mattress Store
03.1980 - 09.1991

Associate of Arts - Social Services

Takoradi Secretary College

High School Diploma -

Catholic Middle School
Sarah Lockner