Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Howard

Charlotte

Summary

Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.

Overview

7
7
years of professional experience

Work History

Account Executive

Millennium Systems International
Charlotte
02.2024 - Current
  • Identified potential new customers through research of industry trends and competitive analysis.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Exceeded monthly, quarterly, and annual sales goals by an average of 130%

Assistant Spa Director

The Ballantyne Hotel
Charlotte
05.2018 - 02.2024
  • Hired, led and provided performance management for spa employees.
  • Increased profits by providing excellent customer service and properly training employees.
  • Monitored daily operations of the spa including product ordering, cleaning, and maintenance of equipment.
  • Facilitated communication between different departments within the organization.
  • Applied knowledge in budgeting, aesthetics and employee development to foster profitable spa operations.
  • Marketed business heavily through print advertising, web presence, and industry referrals, realizing increase in walk-in rate.
  • Rebranded spa by implementing digital and promotional marketing plans, created new website and collateral and leveraged social media outreach with Facebook.

Marketing and Social Media Coordinator

Choose Your Solution
Charlotte
03.2022 - 09.2024
  • Delivered marketing strategy updates to upper-level management.
  • Optimized website content using SEO best practices while ensuring accuracy of information presented on the site.
  • Monitored social media trends and adapted strategies to maximize effectiveness.
  • Created content calendars for all social media channels and managed the posting of content on a daily basis.
  • Oversaw social media advertising budget, ensuring efficient allocation of resources.

Education

Bachelor of Arts -

East Carolina University
Greenville, NC
05-2017

Skills

  • Customer relationship management
  • Sales forecasting
  • Contract negotiation
  • Market analysis
  • Lead generation
  • CRM software (Salesforce)
  • Social media marketing
  • Content creation
  • SEO optimization
  • Project management
  • Performance tracking
  • Team leadership
  • Point of sale operation
  • Territory management

Timeline

Account Executive

Millennium Systems International
02.2024 - Current

Marketing and Social Media Coordinator

Choose Your Solution
03.2022 - 09.2024

Assistant Spa Director

The Ballantyne Hotel
05.2018 - 02.2024

Bachelor of Arts -

East Carolina University

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