Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Horvath

Denver

Summary

A highly motivated individual with management and customer service experience working in a fast-paced environment.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Masa Sushi Sake & Grill + Bar
Greenville
10.2025 - 04.2026
  • Greeted and welcomed guests, creating a friendly first impression.
  • Managed reservations and seating arrangements to optimize guest flow.
  • Maintained a clean and organized front area, enhancing overall guest experience.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Provided menus and answered questions about menu items and specials.
  • Assisted servers by refilling beverages and clearing plates from tables.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Retail Sales Associate

Lavendar Boutique
Cornelius
04.2024 - 08.2025
  • Greeted customers and provided personalized assistance in locating items, enhancing overall customer satisfaction and loyalty.
  • Greeted customers upon entering the store and provided assistance.
  • Restocked merchandise and organized displays to maximize product visibility and ensure availability for customers.
  • Assisted in inventory management and updated stock information on Shopify to maintain accurate product listings.
  • Conducted inventory checks to monitor stock levels and prevent shortages.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Shift Leader

Crumbl Cookies
Huntersville
05.2022 - 01.2024
  • Resolved customer complaints promptly and professionally.
  • Organized work environment by delegating tasks to staff, ensuring efficient workflow.
  • Supervised cleaning of dining areas, restrooms, kitchen equipment, and floors to uphold safety and sanitation standards.
  • Trained new team members on cookie preparation and customer service to enhance team readiness.
  • Prepared a variety of baked goods according to standardized recipes.
  • Analyzed sales data to identify trends and areas for improvement.
  • Operating large equipment

Education

In Progress - Family And Community Services

East Carolina University
Greenville, NC
05-2028

Skills

  • Customer service
  • Conflict resolution
  • Team leadership
  • Inventory management
  • Effective communication
  • Safe food handling
  • POS system operations
  • Cash handling

Timeline

Restaurant Hostess

Masa Sushi Sake & Grill + Bar
10.2025 - 04.2026

Retail Sales Associate

Lavendar Boutique
04.2024 - 08.2025

Shift Leader

Crumbl Cookies
05.2022 - 01.2024

In Progress - Family And Community Services

East Carolina University
Sarah Horvath