Sarah Hargrave
Salisbury
Summary
Recent graduate with a B.A. in Psychology from the University of North Carolina at Chapel Hill. Demonstrates strong communication, leadership, active listening, and problem-solving skills honed through academic and professional experiences. Proven ability in customer service and teamwork within fast-paced environments. Aiming to launch a career in human resources to build foundational skills in employee relations and organizational development, with aspirations to pursue a Juris Doctor (J.D.) in the future.
Overview
5
5
years of professional experience
Work History
Host, Server, Trainer
Olive Garden
Salisbury
06.2021 - Current
- Provided exceptional service, contributing to positive guest experiences.
- Instructed new crew members on service excellence and company policies.
- Greeted and seated guests promptly upon arrival.
Shift Leader
Crumbl Cookies
Chapel Hill
09.2024 - 01.2025
- Oversaw daily operations of cookie production and customer service teams to ensure smooth workflow and high-quality service.
- Supervised daily operations and ensured smooth workflow in the cookie production process.
- Trained new team members on company policies and customer service standards.
- Managed inventory levels and restocked supplies to maintain product availability.
- Executed tasks to support team objectives.
Education
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2026
Skills
- Customer service
- Teamwork and collaboration
- Communication skills
- Time management
- Critical thinking
- Microsoft 365 proficiency
- Data analysis
- AI literacy
- Leadership skills
Timeline
Shift Leader
Crumbl Cookies
09.2024 - 01.2025
Host, Server, Trainer
Olive Garden
06.2021 - Current
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill