Sarah Haithcock
Raleigh,NC
Summary
Compassionate nursing leader with 12 years of progressive leadership experience in both acute care and health system roles. Skilled in effective operationalization of projects, fostering collaborative teams with impactful outcomes, and promoting professional growth. Known for adaptability and creativity in strategic planning.
Overview
28
28
years of professional experience
Work History
Clinical Operations Director, Nursing and Patient Care Retention
Duke University Health System
02.2022 - Current
- Develop and maintain initiatives to advance, support and retain the nursing workforce talent.
- Develop and analyze data to evaluate turnover metrics, retention strategies, return on investment and performance indicators.
- Engage in nursing and nursing support role recognition programs to build sense of community and inclusivity while highlighting the excellence of individuals and teams.
- Operationalize and maintain the International Nurse Program consisting of 900+ International RNs.
- Lead supplemental staffing teams with 250+ FTEs including RNs, BHTs and PASAs. Demonstrated ability to quickly pivot teams and workflows to meet changing healthcare and organizational needs.
- Engaged in redesign of Health System Hub. Manage cross-functional teams to optimize resource allocation and improve operational efficiency.
- Mentor and advance new leaders within my team and the organization
Nurse Manager Operations, Intensive Care Nursery
Duke University Health System
11.2017 - 01.2022
- Lead a team of 170 RN FTEs and 12 NCA/HUC FTEs in 67-bed Neonatal ICU maintaining high safety metrics, low staff turnover and a positive work environment.
- Manage daily operations to ensure efficient functioning of operations and ensure optimal patient outcomes through implementation of evidence-based practices.
- Mentoring of staff including 8 Clinical Leads with a focus on initiating and advancing their leadership roles.
- Monitor quality metrics and developing education and support in areas of need.
- Promote an environment of safety, trust and excellence among team members and families
- Develop and monitor budget to meet established financial metrics.
- Display a spirit of teamwork and positivity to enhance team functioning within unit and across service line.
- Demonstrated success with maintaining low turnover, high certification rates, supporting staff through advancing degrees and developing nurses into leaders in a variety of leadership roles.
- Utilize creative strategies to improve work flow, staff scheduling and unit functioning.
Clinical Lead, Intensive Care Nursery
Duke University Health System
04.2013 - 10.2017
- Function as charge nurse of 67 bed Level IV NICU.
- Manage team of 25 nurses, NCAs and HUCs including performance coaching and reviews
- Investigate and resolve safety reports
- Facilitate HR functions of payroll, FMLA, scheduling
- Staff recruitment and development
- Customer service resolution
- Facilitate multidisciplinary team meetings
RN, CNIV Intensive Care Nursery
Duke University Health System
08.2000 - 04.2013
- Charge Nurse of 67 bed level IV NICU and unit preceptor
- Co-chair of infection control committee, PQCNC delegate
- Orientation coordinator, 2003-2005
Travel RN/Camp Nurse
AMN/Camp Don Lee
11.1999 - 08.2000
- Assess and provide direct patient care for high-risk antepartum patients, mother-baby couplets, and full-term infants.
- Maintain and dispense medications to 300 campers and staff, monitor allergies, basic first aid.
RN, CNII, Duke Birthing Center
Duke University Health System
08.1998 - 10.1999
- Provide direct patient care for high-risk antepartum patients, mother-baby couplets, and infants
- Member of unit clinical practice committee, new parent orientation committee
- Unit preceptor
PNA and NCA, Duke Birthing Center
Duke University Health System
06.1997 - 08.1998
- Completed PNA externship and transitioned to unit NCA
Education
Bachelors of Science - Nursing
UNC Wilmington
Masters of Nursing - Certified Nurse Leader
Queens University
PROFESSIONAL DEVELOPMENT
- ASHHRA Annual Conference Panel Discussion, “Reimagining Workforce: How Duke, SSM and Lifebridge Health Built a Resilient Workforce for the Future”, April 2025
- NCNA Annual Conference Poster Presentation, “International Recruitment: A World of Opportunity”, September 2024
- 2020 American Organization of Nurse Leaders Nurse Manager Fellow
- CNML certification
- Member, American Organization of Nurse Leaders
- 3D Sharing Day Poster Presentation: “A place for everything and everything in its place”, August 2017
- Synova Nursing Leadership Conference, Podium presentation, "Displaying Leadership through Drastic Practice Change: Our nurse-led infection control initiative has reduced CLABSIs for more than 5 years through our maintenance phase." April 2016
- Neill, S., Haithcock, S. Smith, P.B., Goldberg, R., Bidegain, M. Tanaka, D., Carriker, C., & Ericson, J.E. (2015). Sustained Reduction in Bloodstream Infections in Infants at a Large Tertiary Care Neonatal Intensive Care Unit. Advances in Neonatal Care.
Timeline
Clinical Operations Director, Nursing and Patient Care Retention
Duke University Health System
02.2022 - Current
Nurse Manager Operations, Intensive Care Nursery
Duke University Health System
11.2017 - 01.2022
Clinical Lead, Intensive Care Nursery
Duke University Health System
04.2013 - 10.2017
RN, CNIV Intensive Care Nursery
Duke University Health System
08.2000 - 04.2013
Travel RN/Camp Nurse
AMN/Camp Don Lee
11.1999 - 08.2000
RN, CNII, Duke Birthing Center
Duke University Health System
08.1998 - 10.1999
PNA and NCA, Duke Birthing Center
Duke University Health System
06.1997 - 08.1998
Masters of Nursing - Certified Nurse Leader
Queens University
Bachelors of Science - Nursing
UNC Wilmington
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