Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Decker

Brevard

Summary

Friendly individual with expertise in customer service and inventory management, honed at Starbucks. Excelled in creating a welcoming environment, resolving conflicts with a positive attitude, and enhancing operational efficiency. Experienced with different POS systems, and is a quick learner.

Overview

5
5
years of professional experience

Work History

Shift Lead

Starbucks
10.2020 - Current

- Oversaw cash handling, including balancing tills, counting and distributing tips and completing change orders, as well as insuring everything is properly documented.

- Maintained inventory accuracy by following pars and business trends.

- Used customer service skills to maintain the third place, resolve conflicts, and recommend food or drink to questioning customers.

- Coached partners on food safety procedures to help maintain a food-safe environment.

Hostess

Outback Steakhouse
08.2019 - 07.2020

- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

- Greeted customers upon arrival and provided a friendly and warm presence throughout dining experience.

- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

West Hendersonville High School
Hendersonville, NC
06-2020

Skills

    - Customer Service

    - Inventory management

    - Knowledge sharing

    - Positive attitude

    - Problem-solving

    - POS system operation

Timeline

Shift Lead

Starbucks
10.2020 - Current

Hostess

Outback Steakhouse
08.2019 - 07.2020

High School Diploma -

West Hendersonville High School
Sarah Decker