Sarah Adams
Cornelius
Summary
Detail-oriented professional with extensive experience in strategic planning, cost optimization, and team leadership. Proven track record of developing and implementing successful strategies while managing operations to achieve short-term and long-term objectives. Exceptional problem-solving and communication skills enhance the ability to motivate teams toward success, fostering a collaborative and productive environment. Highly organized and results-oriented, with a strong background in financial management, organizational development, and operational excellence. Dedicated to driving store performance through effective hiring and staff engagement.
Overview
11
11
years of professional experience
Work History
Store Manager/ People Cluster Support
Barnes and Noble
10.2023 - Current
- Executed imaginative approaches to improve space utilization throughout store
- Responsible for advising and coaching fellow store managers on proper talent and roster management.
- Led and motivated team members to drive increased productivity and streamline store efficiency.
- Resolved customer complaints regarding product availability or display placement issues.
- Assisted with the operations and merchandising of new store openings.
- Maximized sales and revenue by overseeing merchandise and visual presentation.
- Led daily operations, ensuring efficient store management and exceptional customer service.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Assistant Manager, Inventory Support, Bookseller
Barnes and Noble
07.2015 - 10.2023
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Implemented new hire training program to onboard and train new employees within operations.
- Worked with Store Teams to identify local interests and anticipate new trends.
Data Entry
Target Surveying
02.2019 - 04.2020
- Spear headed the transition from a paper-filing system to a completely digital system.
- Trained and onboarded new office staff members.
- Coordinated with clients and field crews to ensure accuracy.
- Acted as a liaison between project managers and the drafting team.
Data Entry
Nexgen Surveying
01.2017 - 01.2019
- Performed data entry duties accurately within a fast-paced environment.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Trained and onboarded new office staff members.
- Assisted in the opening of a new office branch.
Education
High School Diploma -
Jupiter Community High School
Jupiter, FL04-2015
Skills
- Talent development
- Team leadership and coaching
- Customer service management
- Problem-solving
- Training and mentoring
- Merchandise planning
- Multitasking and organization
Timeline
Store Manager/ People Cluster Support
Barnes and Noble
10.2023 - Current
Data Entry
Target Surveying
02.2019 - 04.2020
Data Entry
Nexgen Surveying
01.2017 - 01.2019
Assistant Manager, Inventory Support, Bookseller
Barnes and Noble
07.2015 - 10.2023
High School Diploma -
Jupiter Community High School