Sara Reed

Senior underwriter and processor with proven expertise in risk control and business profitability. Achieved consistent 100% accuracy rating and maintained a 5-star customer satisfaction rating. Strong background in collaborating with agents to drive marketing and sales initiatives. Proficient in income analysis, underwriting processing, and corporate training across various lending channels.

• VA LAPP/SAR
• FHA DE
• USDA
• Self-Employed Income Specialist
• VHDA
• NCHFA
• CHENOA
• CalHFA
• FHLB

• Directed pipeline of 60–100 loans per month with 24–48 hr turn times, maintaining 100% compliance with investor/agency standards.
• Reduced loan cycle times by 20% by implementing streamlined workflows, improving builder, realtor and borrower satisfaction.
• Maintained 100% accuracy in monthly audits through creation of process checklists and training programs for processors and underwriters.
• Developed and delivered training programs for FHA DE, VA LAPP/SAR, and AUS platforms, improving team performance, reduced timeframes and increased file quality review clearance rating.
• Led vendor communications with credit providers, appraisal management companies, PMI providers, and post-closing lenders to ensure timely loan clearance and funding.