Sara Goodman
Hendersonville
Summary
Reliable professional with several years of experience offering excellent customer service, billing abilities, and promising work. Trained in software operations such as Eaglesoft/Patterson. Comfortable working with high-volume schedules and multitasking.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Front Desk Receptionist
John S Strickland DDS PLLC
10.2023 - Current
- Greeted patients and checked them out.
- Maintained an organized and clean front office workspace area.
- Scheduled, coordinated, and confirmed appointments.
- Sent out statements and helped with billing.
- Sent in pre-determinations to insurance for patients.
- Collected deposits, fees, and payments.
- Certified in CareCredit
- Wrote up treatment plans and went over pricing with patients.
- Posted insurance payments on patient accounts.
- Closed out the end of the day and balanced the deposit.
- Sent referrals and set up appointments at different offices.
Host
Haus Heidelberg
07.2022 - 03.2023
- Maintained large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions.
- Responsible for greeting and seating guests upon arrival.
Education
High School Diploma -
Hendersonville High School
Hendersonville, NCSkills
- Customer service
- Billing assistance
- Time management
- Data entry
- Patient scheduling
- CareCredit certification
- Insurance payment posting
Timeline
Front Desk Receptionist
John S Strickland DDS PLLC
10.2023 - Current
Host
Haus Heidelberg
07.2022 - 03.2023
High School Diploma -
Hendersonville High School