Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sara Arroyo

Albemarle

Summary

I am very interested in the supervisor position and the opportunity to further contribute to this agency. While I have served as a dispatcher for one year, I am highly motivated to expand my skills, embrace new challenges, and continue growing in my career. I am committed to professional development and to supporting both the team and the mission of the agency

Overview

8
8
years of professional experience

Work History

Telecommunicator

Stanly County 911
Albemarle
07.2024 - Current
  • Receive, screen, and process emergency and non-emergency calls, assessing the nature and location of the incident.
  • The ability to remain calm, focused, and in control during highly stressful and traumatic situations.
  • Strong verbal communication skills to speak clearly and understand callers and responders.

Staff

Stanly Community inn
Albemarle
12.2024 - 05.2025
  • Assisted guests with basic needs and provided emotional support during challenging times.
  • Organized donation drives to collect essential supplies for shelter residents.
  • Coordinated meal preparation and distribution for guests in a timely manner.
  • Provided food, clothing, hygiene products, and other resources to homeless individuals.

Shift Leader

Taco Bell
Albemarle
07.2023 - 07.2024
  • Trained new employees on procedures and customer service standards.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Delegated tasks to employees and monitored activities and task completion.

Shipping and Receiving Clerk

Martins Industries
Albemarle
05.2019 - 09.2023
  • Prepared shipping documents and labels for outgoing packages.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.

Team Member

Taco Bell
Locust
06.2017 - 01.2019
  • Prepared food items following Taco Bell's quality and safety standards.
  • Managed cash register, processed payments, and handled transactions accurately.
  • Collaborated with team members to ensure smooth service during peak hours.

Education

High School Diploma -

West Stanly High School
Oakboro, NC
06-2019

Skills

  • Emergency response
  • Call handling
  • Active listening
  • Flexibility under pressure
  • Problem solving
  • Attention to detail
  • Information gathering
  • Stress tolerance
  • Call prioritization

Languages

Spanish
Native/ Bilingual

Timeline

Staff

Stanly Community inn
12.2024 - 05.2025

Telecommunicator

Stanly County 911
07.2024 - Current

Shift Leader

Taco Bell
07.2023 - 07.2024

Shipping and Receiving Clerk

Martins Industries
05.2019 - 09.2023

Team Member

Taco Bell
06.2017 - 01.2019

High School Diploma -

West Stanly High School
Sara Arroyo