Saphonia Jackson

This position will co-lead implementation, coordination and administration of a multi-site, research funded dietary weight loss and exercise protocol for The Osteoarthritis Prevention Study (TOPS). The person interacts primarily with study subjects, other departmental or University staff, Project Manager and Principal Investigator. The position will work on UNC campus and at intervention sites in Orange and Durham County.

• Develops and implements individualized programming based on client consultation and assessment, demonstrating proper technique
• Conducts reassessment when appropriate
• Checks for understanding with all programming
• Provides client with written/electronic access to their periodized workout plan
• Provide these services with consideration of physical, psychosocial, cultural/spiritual, and age specific needs of those served
• Offer encouragement and motivation on an ongoing basis to enhance member/guest desire to attain his/her predetermined goals
• Chart client goals and progress using ActiveLinxx system, if client uses system
• Conduct personal training within the scope of practice of a certified personal trainer; refer clients to the proper health care professional when necessary
• Make Lifestyle Enhancement Director aware of where client workouts are stored
• Adhere to all Personal Training Staff Policies and Procedures
• Maintain at least 60% productivity (60% of time on clock with paying clients)
• Participate in the yearly department budget process
• Assesses/reassesses fitness level of members and guests using Microfit, counsels results and recommends exercises based on individual client interview and goals, and takes into consideration the physical, psychosocial, cultural/spiritual and age specific needs of clients
• Takes turns covering weekend appointments
• Explains health evaluation process thoroughly and obtains client consent signature
• Offer encouragement and motivation on an ongoing basis to enhance member/guest experience
• Performs all exercise specialist duties & diagnostic testing
• Ability to interpret 12 lead & cardiopulmonary tests
• Ability to develop exercise prescription for all patient populations
• Responsible to provide quality instruction and exceptional customer service to the members and guests of the UNC Wellness Centers and to assure safe and proper technique is performed while exercising
• Use strong interpersonal skills to conduct New Member Orientations teach, instruct, and advise members on cardiovascular and strength training equipment according to departmental guidelines
• Provide patient and healthcare provider support
• Educate members on products and service options
• Solve problems regarding equipment or services
• Develop solutions that meet the needs of the business, work group, and patient
• Being flexible with shifts to assist staff members to meet the goals of the organization

• Performs all exercise specialist duties & diagnostic testing.

• Ability to interpret 12 lead & cardiopulmonary tests.

• Ability to develop exercise prescription for all patient populations.

• Responsible to provide quality instruction and exceptional customer service to the members and guests of the UNC Wellness Centers and
  • to assure safe and proper technique is performed while exercising.
  • Use strong interpersonal skills to conduct New Member Orientations teach, instruct, and advise members on cardiovascular and strength training equipment according to departmental guidelines.
  • Provide patient and healthcare provider support.
  • Educate members on products and service options.
  • Solve problems regarding equipment or services.
  • Develop solutions that meet the needs of the business, work group, and patient.
  • Being flexible with shifts to assist staff members to meet the goals of the organization

• ¬PossessTechnical Proficiency with computers, and technology
  • Address varying call types from multiple customer groups
  • Work with standard operating procedures with a focus on quality
  • Provide excellence customer service
  • Remain agile to address varying call types from multiple customer groups while communicating concisely and with credibility.
  • Understand medical benefits, and product education/service options.
  • ¬Assist the Physical Therapist with Therapeutic Modalities
  • Passively stretch patients before treatment and supervise patients during exercise
  • Record temperature of hydro collator and paraffin bath daily
  • Maintain cleanliness of facility.

• Assist the therapy staff with the delivery of patient care.Understand medical benefits
• Communicate with the therapy staff when available to assist with patient care
• Assist with training of new staff
• Assist in the development of internal administrative standards.
• Answer phones, and take detailed messages.
• Greet and direct visitors to proper locations.
• Maintain a high quality of communication between staff members, and patients.
• Handles complaints and requests in a professional manner,
• Prepares daily schedules for patient care.