Saniah Johnson
Winston Salem
Summary
Dynamic and detail-oriented professional with extensive experience at Walmart, excelling in customer service and online order processing. Proven ability to enhance customer engagement and maintain order accuracy, ensuring a seamless shopping experience. Skilled in inventory management and effective communication, consistently delivering high-quality service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
Winston-Salem
09.2023 - Current
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Completed pickup and shopping orders for customers within local area.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Secured and stored items until customer pickup.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
- Asked store associates for help locating missing products.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
Cashier
Walmart
Burgaw
09.2023 - 12.2024
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Checked personal identifications during alcohol and tobacco sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Burgaw
01.2023 - 04.2023
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Checked personal identifications during alcohol and tobacco sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School Diploma -
Parkland High School
Winston-Salem, NC05-2024
Some College (No Degree) - Medical Assistant
Forsyth Technical Community College
Winston-Salem, NCSkills
- Customer service
- Retail management
- Effective communication
- Time management
- Shelf stocking
- Attention to detail
- Stock replenishment
- Maintaining displays
- Order accuracy
- Customer engagement
- Online order tracking
- Flexible schedule
- Online ordering
- Order processing
- Inventory management
Affiliations
- girl scouts
- youth group in my church
- volunteer work for the homeless and children in need
Accomplishments
- a and b honor roll
- straight a honor roll
- student of the year
Timeline
Online Grocery Associate
Walmart
09.2023 - Current
Cashier
Walmart
09.2023 - 12.2024
Cashier
Bojangles' Famous Chicken 'n Biscuits
01.2023 - 04.2023
High School Diploma -
Parkland High School
Some College (No Degree) - Medical Assistant
Forsyth Technical Community College
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart