Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Ramirez

Charlotte

Summary

Dynamic and self-motivated server and bartender with exceptional customer service skills honed at Don Pedros Mexican Restaurant. Bilingual and adaptable, I excel in multitasking and creating personalized dining experiences, ensuring guest satisfaction and efficient service during peak hours. Proven ability to collaborate effectively with team members to enhance workflow and elevate customer experiences.

Overview

3
3
years of professional experience

Work History

Server / Bartender

Don Pedros Mexican Restaurant
04.2024 - Current


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.


  • Served food and beverages promptly with focused attention to customer needs.


  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.


  • Creating a personalized experience to all customers and providing recommendations for food and beverages based on the customers desires.

Server

Azteca Mexican Restaurant
02.2022 - 03.2024
  • Cultivated warm relationships with regular customers.


  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.


  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.


  • Maximized table turnover rate by managing reservations and seating arrangements.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
04-2023

Skills

  • Bilingual
  • Adaptable
  • Multitasking
  • Self - Motivated
  • Strong work ethic
  • Exceptional customer service

Timeline

Server / Bartender

Don Pedros Mexican Restaurant
04.2024 - Current

Server

Azteca Mexican Restaurant
02.2022 - 03.2024

High School Diploma -

Penn Foster Career School
Sandra Ramirez