Sandra Manzo
Durham
Summary
To obtain a position where my professional experiences and schooling will have valuable application.
Overview
24
24
years of professional experience
2002
2002
years of post-secondary education
Work History
Caregiver
Honor Care Adult Family Home
Durham
03.2021 - Current
- Assisted residents with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance resident well-being.
- Coordinated transportation for medical appointments and community outings.
- Ensured a clean, safe living space by performing light housekeeping tasks.
- Communicated effectively with families about resident needs and concerns.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Care Provider
Cocoon Homecare LLC
S. Ozone Park
06.2016 - 12.2020
- Record patient information by making entries in the patient journal, notifying nursing supervisor of changes or unusual condition.
- Maintains a safe secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, following prescribed dietary requirement and nutrition standards.
- Updating job knowledge by participating in educational opportunities.
- Protecting the home care agency by adhering to professional standards. Home care policies and procedures.
- Supports patients by providing housekeeping and laundry services.
- Documented client progress and communicated effectively with the team.
- Participated in recreational activities with clients including reading, playing games, going for walks or attending social events.
Cashier
Superior Grocers
Pacoima
08.2012 - 04.2016
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue receipts, refunds, credits, or change due to customers.
- Issue trading stamps, and redeem food stamps and coupons.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Request information or assistance using paging systems.
- Resolve customer complaints.
- Weigh items sold by weight in order to determine prices.
- Processed customer transactions efficiently and accurately at a busy grocery store.
- Assisted customers in locating products and provided excellent service.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Marketing Representative
Americhoice by United Health Care
Melville
07.2004 - 11.2010
- Provide assistant to uninsured people either by appointments or by phone to establish eligibility to apply for free affordable or low cost health insurance such as Medicaid, Family Health Plus and Child Health Plus.
- Respond to inquiries and member issues concerning to insure benefits on a timely matter.
- Resolve enrollment questions or concerns.
- Keep record of applications submitted.
- Make sure to send appropriate documents to the state regulations.
- Search for new member and follow-up with the current members.
- Do home visits to complete applications.
- Have presentations to let people know about the different state programs.
Marketing Representative
Affinity Health Plan
Bronx
01.2002 - 08.2006
- Provide assistant to uninsured people either by appointments or by phone to establish eligibility to apply for free affordable or low cost health insurance such as Medicaid, Family Health Plus and Child Health Plus.
- Make sure to send appropriate documents to the state regulations.
- Search for new member and follow-up with the current members.
- Respond to inquiries and member issues concerning to insure benefits on a timely matter.
- Do home visits to complete applications.
Education
GED
New York, NYSkills
- Emotional support
- Verbal and written communication skills
- Elderly care
- Problem-solving
Timeline
Caregiver
Honor Care Adult Family Home
03.2021 - Current
Care Provider
Cocoon Homecare LLC
06.2016 - 12.2020
Cashier
Superior Grocers
08.2012 - 04.2016
Marketing Representative
Americhoice by United Health Care
07.2004 - 11.2010
Marketing Representative
Affinity Health Plan
01.2002 - 08.2006
GED